860-***-****

Alexandriapena.ap@gmail

Seattle, WA 98121

ALEX PENA

PROFILE

Effective general manager with a polite and intelligent disposition. Active and impactful to build, grow and sustain teams within multi-million dollar businesses. Experience with building functional and profitable systems from the ground up. Reasonable, reliable and hardworking. Able to deliver complex and important projects within deadlines. Experienced in materials requisitions, production and sale.

ACTIVITIES AND INTERESTS

WORK EXPERIENCE

Marathon Finisher

Latin Dance

Plein-Air Painter

Wine Enthusiast

Travel

Fine Dining

Certified Emergency Medical Technician-Community Volunteer

AGM

Salty’s at the Sea Seattle, WA

2022-Present

Open a brand new $16M/Y restaurant. Hire, train, maintain staff of 130 including 10 managers. Designed guest service training modules including steps of service for all guest-facing positions. Responsible for full staff scheduling, dining room layout, cocktail recipes. Review of P & L on a quarterly basis as well as cost controls on an hourly basis, especially labor. Received accolades for best new restaurant in a national publication.

General Manager

Atelier Florian New Haven, CT

2015-2018

Developed the new business into a bustling fine dining restaurant, grew the business service and food standards to achieve a “very good” in the New York Times. Hire, train, maintain staff. Created several seasonal full-service catering menus. Created a daily oyster list of 8 rotating fresh local oysters.

General Manager

Carmen Anthony’s Steakhouse New Haven, CT

2007-2011

Oversee operations for established fine-dining chain. Maintain service standards, product quality and staffing levels. Youngest GM in the company.

KEY SKILLS

Innovator and Creator

Strong Mathematical Skills

Warm, friendly and courteous.

Payroll and Scheduling

Recruiting & hiring talent

Quality assurance

Airport Experience

Solid written & verbal communicator

Lifesaver

EDUCATION

Bachelor of Science in Biology and Business Management

Central Connecticut State University

2013

Wine and Spirits Education Trust

Level 2 award in wine

Serve Safe Certified

WA State Food Handler’s Certificate

Class 12 Liquor Permit

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