Michele Roberts

ad4alt@r.postjobfree.com Phone: 480-***-****

SKILLS

• Active Listener

• Empathetic

• Conflict Resolution

• Creative, Attentive

• Dependable

• Time Management

• Flexible

• Strong Work Ethic

• Teamwork

• Risk Management

• Microsoft Outlook

• Excel

• Publisher and Word Access

• Data Entry and 10 Key

• Customer Service

• Phone/Email Etiquette & Dunning

EXPERIENCE

Caring for the Coast, Astoria, OR 08/2019 – Present Caregiver

Provide personal care with mobility and movement, bathing, personal grooming, hygiene, dressing, toileting, elimination, nutrition/hydration and feeding; light housekeeping, laundry, shopping & errands, transportation & escort, pet care & appointment setting. Also provide companionship with interaction and medical assistance if need be.

Against All Odds, Queen Creek, AZ 10/2018 – 06/2019 Youth Specialist

Provided support and care for youth living in the home and maintained a safe environment. Assisted by directing interactions, including but not limited to behavioral management, and by facilitating therapeutic recreational and social life skills. Completed documentation and dispensed medications. Maintained DCS licensing standards.

Rivertide Suites, Seaside, OR 06/2018 – 09/2018

Night Auditor (Temporary)

Acted as Night Manager on Duty during the graveyard shift. Promoted positive guest relations. Performed end of day transactions including but not limited to processing night audit reports, checked to make sure all the day’s transactions were correct and settled, and completed other front office accounting as needed. Arizona Pepper Products, Mesa, AZ 01/2013 – 06/2018 General Office (Part-time)

Performed Customer Service using proper phone and email etiquette. Processed A/R & A/P, Data Entry, and Collections. Processed retail and wholesale orders and received payments. Entered Fed Ex orders, mediated conflict resolution and made bank deposits.

Mesa Public School Community Education, Mesa, AZ 10/2002 – 05/2018 Program Manager

Provided care for (20-65) children in safe nurturing after-school program that provided educational, athletic and social experiences in a positive environment.

EDUCATION

Lamson Business College, Mesa, AZ Accounting Clerk Diploma 1-year program

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