LAUREL A. ANGEL

*** ******* *****, *******, ** **054

E-mail: ad4akc@r.postjobfree.com Home: 803-***-**** Cell: 419-***-**** OBJECTIVE

Acquire a rewarding position in a company where strong interpersonal skills and a goal-oriented mindset can combine with a desire for self-satisfaction, improving working relationships and becoming a valued team member. RELEVANT PROFESSIONAL EXPERIENCE

Toledo Clinic - Maumee, Ohio 2021-2023

Scheduler

Duties: Schedule appointments and manage patient check-out at a Specialty Oncology and Hematology Clinic. Process orders and requests for all in-house 10 MD’s and 7 NP’s. Manage messages and mail for physicians, incl. laboratory results and referrals from other Doctors. Process Genetic Test Kits for patients that require genetic marker testing. Use telephone system to field patient calls, schedule appointments and liaise with Doctor offices and laboratories. Top Hat Cleaning Company, LLC - Huron, Ohio 2005-2017 Owner/Operator

Duties: Founded and operated a Cleaning Company LLC, specializing in Home-based (and some Commercial) services. Offered full-service cleaning services, fully insured and State licensed. Managed payroll, financial and reporting obligations regarding State and County requirements. Train and lead crew members to meet client satisfaction. Responsible for acquisition of New Business, Equipment and Supplies. Whirlpool Corporation - Clyde, Ohio 2000-2005

Assembly Associate

Duties: Line assembly of washing machine and washing machine parts. Quality Processor (Sound Booth operator), for defect and non-conformance identification. Wangler Family, Inc. - Monroeville, Ohio 1999-2000 In-Home Caregiver

Duties: Provide primary in-home health care for Alzheimer’s patient. Certified TAPS training, medication administration and preparatory training for handling MRDD individuals. Overnight stay and patient assistance with hygiene, nutrition and transportation. Pepperidge Farm - Willard, Ohio 1997-1999

Package Assembler

Duties: Product packaging, ready for mass public consumption, incl. machine operation for packaging materials. Met all State and County required Health Code requirements for food handling. EDUCATION AND TRAINING/CERTIFICATIONS

Diploma in Data Processing, EHOVE Joint Vocational School, Milan, OH Graduated 1989

High School Diploma, Monroeville High School, Monroeville, OH 1985 - 1989

TAPS (Therapeutic Assault Prevention System) training 1999 - 2006

Medication Administration Training (Erie County Board of DD) 2000 - 2006

CPR Training (Sandusky County Foster Parenting requirement) 2003 - 2009 OTHER PERSONAL SKILLS & EXPERIENCE

I have Microsoft Office experience (particularly Word, Excel and Power-Point). I understand the importance of a team effort in meeting group goals and targets. I have been a Foster Parent for an Ohio County, and this has helped me to understand the necessity of an advocate’s role in striving for everybody’s rights and safety. I have a proven ability to learn new practices/procedures, and am skilled at managing a workforce in a service environment. I also have experience in customer relations, solving issues using diplomacy & strong resolution strategies. REFERENCES AVAILABLE UPON REQUEST