407-***-****

ad4ahi@r.postjobfree.com

**** ********** **, *******, ** 32825

Skills

Bilingual

Patient Flow Management

Intake Control

Phlebotomy

Patient Exam Room Preparation

General Wound Care

Insurance Verification

Certifications

NHA (National Health career Association) Certified Medical Administrative Assistant (CMAA)

NHA Certified Clinical Medical Assistant

(CCMA)

AHA (American Heart Association) Basic Life Support (BLS)

NHA Personability Certificate of Completion

Neldine Louisgene

Professional Summary

Competent and Certified Medical Administrative Assistant/Certified Clinical Medical assistant with 180+ hours of training. Supportive, and self-aware.

Experience

Orlando Heath Orlando, FL

April 2023 —Current Certified Clinical Medical Assistant

Recording patients’ medical history, vitals, or information such as test results in medical record.

Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.

Interview patients to obtain medical information.

Authorize drug refills and provide prescription information to pharmacies.

Explain treatment procedures, medications, diets, and physicians’ instructions to patients.

Perform general office duties, like answering the telephone or completing patient assistant forms.

Valencia College Orlando, FL

February 2023— April 2023 School

Unemployed.

I was focusing on school.

Amazon Orlando, FL

September 2022 — February 2023 Warehouse Associate

Consistently meet delivery times using excellent teamwork, sorting skills, and strong attention to detail.

Effectively train and motivate new hires to uphold warehouse standards.

Safely move massive quantities of merchandise using pallet jacks.

Uphold safety standards by clearing out debris, trash, and damaged items.

Self-Employed Orlando, FL

March 2022 — September 2022 Delivery

Delivered food and drinks to wonderful people throughout the city.

InfoCision Orlando, FL

September 2021 — November 2021 Customer Service Representative

Managed customer calls efficiently in a fast-paced call center.

Handled customer inquiries, payments, and service requests.

Built relationships with customers to better understand their needs.

Followed up with customers to confirm resolution satisfaction.

FedEx Orlando, FL

March 2020 — March 2022 Ground Package Handler

Worked in a physically demanding and fast-paced warehouse environment.

Ensured packages were unloaded/on schedule, noting damaged packages.

Packed/repacked containers based on destination information.

Panera Bread Orlando, FL

July 2018 — March 2020 Associate Trainer

Cross-trained in every area, including Cashier, Drive-Thru, Line cook, Dining, Prep, Dish, Quality Control, and Barista.

Trained and coached a handful of great associates.

Provided customers with quality food/drinks made accurately with each order.

I made customers feel welcome and at ease by guiding them with knowledge of the menu.

I made sure the cafe was ready and presentable for the customers throughout the day.

Education

February 2023 - April 2023

Medical Administrative assistant CMAA

Clinical Medical Assistant CCMA

Valencia College Orlando, FL

January 2022 — June 2022

Completed 6 months of 10 month Certified Medical Assistant Program

Southern Technical College Orlando, FL

May 2020

Diploma

Oakridge High School Orlando, FL

.

Contact this candidate