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Store Manager Customer Service

Location:
Fair Oaks, CA
Posted:
March 12, 2024

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Resume:

Trisha Osborn

Store Manager

**** ******** ***

Rancho Cordova, CA 95670

916-***-****

ad4agi@r.postjobfree.com

EXPERIENCE

Three D Bed and Bath, Rancho Santa Margarita — Store Manager

**** - *000

I identified and implemented strategies and initiatives to achieve and exceed business goals. Also, I ensured the store was always visually distinctive and impeccably maintained, kept customer service standards to the highest possible level, and communicated professionally and effectively with all staff.

Loehmann’s, Sacramento — Store Manager

2001 - 2014

Responsible for all operations of business. Worked with my team to promote sales, customer satisfaction, recruiting and training personnel, and supervising all departments ensuring they perform to their maximal potential.

Scooter’s Coffee, Rancho Cordova — Store Manager

2014 - 2015

In charge of daily operations, including sales, cleanliness, productivity, and effectively training staff. Also analyzed and reacted to the needs of the business by identifying top sellers, slow sellers, and fulfillment of merchandising strategy.

Tommy Hilfiger, Folsom — Store Manager

2015 - 2024

Responsible for the overall performance of the store, including generating sales, training and maintaining staff, in charge of expenses and shortages, also the comprehensive appearance of the store. Additionally, used as a model store and was sent to several underperforming locations, in multiple states, to retrain management. EDUCATION

SKILLS

Ultimate multitasker

Unbiased and open minded

Top-tier customer service

Natural leader

Great at store mapping and

product layout

Diligent at dealing with high

theft and decreasing

shrinkage

AWARDS

Store of the year Tommy

Hifiger

Manager of the year Tommy

Hilfiger

Store of the quarter Tommy

Hilfiger

Manager of the quarter

Tommy Hilfiger

Top sales of the year

Loehman’s

Manager of the year

Loehman’s

Mission Viejo High School, Mission Viejo, CA — Diploma Saddleback College, Mission Viejo, CA — Business Degree PERSONAL STATEMENT

In choosing me, you are guaranteed that our customers will be our utmost priority above all. Our team and management staff will be a one unit machine, working cohesively to establish a positive and profitable work environment. I will use my strong leadership abilities to create goal oriented employees that are problem solvers and self-starters. Lastly, my goal is to obtain a management position that will effectively utilize my acquired expertise, creative individual talents, and commitment to excellence.



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