Customer Service Store Manager
Resume:
CONSUELO
NAVARRO
ad4agh@r.postjobfree.com
Somerton, AZ 85350
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 26 years of extensive leadership experience in sales and customer service. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
PROFESSIONAL SUMMARY
Walmart - Team Leader Manager
2900 S Pacific Avenue • 10/1996 - 12/2021
Walmart,california - Assistant Store Manager
7250 Carson Blvd • 08/2015 - 06/2017
WORK HISTORY
Delivered regular team meetings for aligned work towards common goals.
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Managed senior-level personnel working in marketing and sales capacities.
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Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
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Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
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Recruited and trained high-performing team members, maintaining optimized customer service.
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Identified and corrected deficient performance and behaviors to achieve maximum productivity.
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Developed strong relationships with cross-functional departments to support successful project execution.
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Assisted in organizing and overseeing assignments to drive operational excellence.
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Investigated market to identify seasonal trends and forecast consumer needs.
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Monitored employee compliance with health and safety regulations, proactively correcting issues.
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Implemented safety protocols for staff and customers alike, maintaining a secure retail environment at all times.
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Monitored daily cash discrepancies, inventory shrinkage and drive-off.
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Implemented business strategies, increasing revenue, and effectively targeting new markets.
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Training and Development
Schedule oversight
Hiring and Training
Lead Generation
Project Planning
Problem Resolution
Performance Tracking and
Evaluation
Staff Management
Workforce Planning
SKILLS
Yuma High School
Yuma, AZ • 03/1996
High School Diploma
EDUCATION
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