FATIMA RANJANDISH

Human Resources Assistant & Communication Specialist

R 17212 N Scottsdale Rd #2136, Scottsdale AZ 85255 [ ad4afv@r.postjobfree.com Ó +1-480-***-**** United States Citizen EDUCATION

M.A. in Communication

Arizona State University GPA 4.0/4.0

2021 – 2023 Tempe, AZ

GPA 4.0/4.0

B.A. in Communication Sciences -

Public Relations

Azad University of Tehran GPA 3.0/4.0

2010 – 2014 Tehran, Iran

COMPUTER SKILLS

• Microsoft Office Suite

• Workday

• InDesign

• Canvas

SKILLS

Communication Skills

• Verbal and written communication

• Interpersonal skills

• Effective listening

• Cross-cultural communication

Organizational Skills

• Employee support

• Client relationship management

• Attention to detail

• Multitasking

• Planning and coordinating events

Problem Solving

• Conflict resolution

• Decision-making

• Critical thinking

• Analytical skills

Teamwork

• Collaborative mindset

• Team building

• Working effectively in group settings

• Flexibility

• Ability to learn quickly

SUMMARY

With a diverse background encompassing journalism, marketing, sales, and public relations, complemented by the achievement of a Master of Arts in Communication, I bring forth robust communication, problem-solving, and relationship-building skills. My proficiency extends to conducting thorough research, performing in-depth analysis, and crafting compelling content. Mo- tivated to transition into an HR role, I aspire to leverage these skills effectively and further my growth in the field.

EDUCATION

PROFESSIONAL EXPERIENCE

Sales Associate

Crate & Barrel Retail Industry

May 2021 – Present Scottsdale, AZ

• Collaborated with a diverse team to achieve sales targets, effectively com- municating product features and benefits to drive customer engagement and increase revenue.

• Led new hire onboarding process as the trainer, demonstrating a profound understanding of the work environment, actively contributing to seamless integration, and fostering a collaborative workplace culture.

• Delivered excellent customer service by actively assisting customers, man- aging bridal registry inquiries, and effectively demonstrating new products to enhance the shopping experience, supporting back of house activities, including inventory management, visual merchandising, and store mainte- nance.

Sales Associate

Dillard’s Retail Industry

Oct 2019 – Mar 2020 Mesa, AZ

• Maintained a high standard of customer service while consistently fulfilling diverse store maintenance responsibilities.

• Resolved customer complaints and facilitated effective communication to negotiate solutions.

• Surpassed sales quotas, achieving recognition as the district’s second top- performing sales associate.

Marketing Specialist

Amoutiya Cosmetics Industry

Oct 2017 – May 2018 Tehran, Iran

• Established and maintained cooperative relationships with the news me- dia, and customers.

• Managed Amoutiya’s Social Media Platforms to communicate effectively with costumers and to promote brand awareness.

• Conducted regular Q&A sessions with influencers and skincare profession- als to gather insights on FAQs and concerns.

LANGUAGES

English Fluent

Farsi Native

HONORSANDAWARDS

Certificate of Special Merit

Member of Executive Team of Fajr Bulletin

2016 Tehran, Iran

Certificate of Recognition

Member of Student Association Azad Uni-

versity of Tehran

2013 Tehran, Iran

Certificate of Special Merit in Ad-

vanced Reporting

Young Journalists Club

2012 Tehran, Iran

Public Relations Specialist

Pouya Rasaneh Mass Media Industry

May 2018 – Dec 2018 Tehran, Iran

• Achieved a 5% growth in new accounts by delivering compelling presen- tations to new customers.

• Cultivated and nurtured relationships with customers, ensuring long-term loyalty and satisfaction.

• Fostered a positive brand image among customers, employees, and the public, contributing to a strong reputation and favorable perception of the company.

Journalist

Ebtekar Daily, Bahar Daily, Etemad Daily, Noavaran Daily, & Freelancer at 40Cheragh, Khabar Online, Tajrobeh, Cinemaye Ma, and Fajr International Film Festival Bulletin Mass Media Industry

Oct 2014 – Jun 2018 Tehran, Iran

• Conducted research and analysis to stay informed of cinema industry trends.

• Developed and presented investigative stories, compelling content, and insightful analytical reports.

• Pitched story ideas on trending topics, ensuring a high standard of outgo- ing reports.

• Conducted interviews and provided comprehensive coverage of news con- ferences and meetings.

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