Customer Service Store Manager
Resume:
MARIAN KRITZLER
Denver, CO. 80227
*******@*****.***
Utilizing my 20 years of management and customer service skills to assist any company achieve excellent results in meeting and exceeding goals.
EXPERIENCE
MAY, 2022 – CURRENT
PBX OPERATOR, SODEXO
I ANSWER PHONES FOR 9 CENTURA HEALTH HOSPITALS THROUGHOUT EASTERN COLORADO AND WESTERN KANSAS. DIRECTING CALLER’S CONCERNS TO THE CORRECT DEPARTMENT WHILE STAYING WITHIN TIME PARAMETERS. GIVING SPECIAL ATTENTION TO EMERGENCY CALLS, WHILE REMAINING CALM AND STEADY.
AUGUST, 2020 – MAY, 2022
DRIVER, UBER EATS
I WOULD ACCEPT DELIVERY ORDERS OFFERED TO ME BY VARIOUS RESTAURANT PARTNERS. I WOULD PICK UP ORDERS AT THE RESTAURANT AND DELIVER QUICKLY AND SAFELY TO THE CUSTOMER.
APRIL. 2019 - AUGUST, 2020
ASSEMBLER, TERUMO BCT
I WORKED ON AN ASSEMBLY LINE PRODUCING MEDICAL DEVICES TO BE USED WITH TERUMO BLOOD COLLECTION EQUIPMENT.
MAY, 2017 - APRIL, 2019
FLOOR SUPERVISOR, ARC THRIFT STORES
I WAS RESPNSIBLE FOR MAINTAING THE CASH WRAP AREA, ENSURING CUSTOMER NEEDS WERE BEING MET. RESTOCKING MERCHANDISE IN ALL DEPARTMENTS IN A FAST AND ORGANIZED MANNER. I RECONCILED CASH DRAWERS AT SHIFT END.
JUNE, 2005 – JANUARY, 2012
STORE MANAGER, NAKAJIMAUSA DBA SANRIO
SHIPPING & RECEIVING, IMPLEMENTING CORPORATE DIRECTIVES.DAILY STORE OPERATIONS INCLUDING STAFFING NEEDS, BANKING/CASH MANAGEMENT, SCHEDULING, ORDERING, FOCUS ON PRODUCT KNOWLEDGE AND CUSTOMER SERVICE.
MAY, 2012
RED ROCKS COMMUNITY COLLEGE
Although I do not have a degree, I completed coursework in business and computer skills.
FEBRUARY, 1972
KANSAS STATE UNIVERSITY
I completed some required courses.
SKILLS
I have strong management experience.
I am extremely patient
Exceptional customer service skills.
ACTIVITIES
I am a member of the Sierra Club, having an interest in the environment and preserving wild lands.
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