Elizabeth Cota-valencia

***** **** **. *

Palmdale, CA

93550

661-***-**** ad4a9a@r.postjobfree.com

PROFILE

Dedicated and compassionate graduate seeking a medical assistant position to work in a fast-paced environment. Proven ability to work under high-stress situations while remaining calm. Use of strong verbal communications skills and humor to develop a professional long-lasting relationship with patients and their families.

SKILLS

Able to accurately obtain a set of vital signs

Clerical: Word, Excel and PowerPoint, Computerized Medical Billing, Medical Transcription, Medical Terminology, Insurance Forms, Coding and Scheduling

HIPAA Certified

Works well independently and as a team player

Understand HIPAA privacy and security rules

Proven able to read and perform vital signs

Display effective professional communication (written and verbal) skills when interacting with (including but not limited to) supervisors, peers, vendors, clients and patients, while observing and respecting cultural diversity in the workplace

Phone Triage

Pharmacology, Medication Administration and Diagnostic Imaging

Understand Eyes, Ears, Nose, Throat and Nervous System

Assist with minor office procedures under supervision of physician or physician assistant

EDUCATION

San Joaquin Valley College, Lancaster, CA May 2023

Medical Assistant Certified

Graduated with a 4.0 GPA

Alliance Technology of Math and Science, Los Angeles, CA June 2013

High School Diploma

Graduated with a 4.0 GPA

WORK EXPERIENCE

BOCCHI LABS., Santa Clarita, CA January 2020 - November 2022

Production Clerk

Met personal/team sales targets and call handling quotas.

Provided accurate, valid and complete information by using the proper methods/tools.

Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.

Kept records of customer interactions, processed customer accounts and filed documents.

Reviewed or made changes to customer accounts.

Researched answers or solutions as needed.

DD's Discount, Palmdale, CA September 2015 - March 2018

Assistant Manager

Recommended, selected, and helped locate or obtain merchandise to customers.

Placed special orders to call other stores to find desired items.

Responded to service inquiries and coordinates resolutions with management and floor associates.

Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.

CERTIFICATIONS

CPR, Lancaster, CA August 2023 - August 2023

CPR Certified

HIPPA, Lancaster, CA June 2023 - June 2023

HIPPA Certified

Contact this candidate