Jamario Williams

904-***-****

ad4a85@r.postjobfree.com

Objective

To create sustainable relationships with consumers, and fellow employees by adhering to not only company policy’s, regulations, goals, but also to make sound coherent business decisions creating an abundant profit margin for the company. It’s my choice to exceed all obstacles, and company goals but also keep the company’s best interest.

Work Experience

Imperial dade customer service representative (11/19-Present)

Jacksonville, FL

• Manage large amounts of incoming phone calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Pepsi Cola

Delivery Driver (4/17-5/18) Jacksonville, FL

·Being a responsible, reliable, and safe driver.

·Operate trucks requiring an appropriate CDL license.

·Daily delivery and merchandising product to various types of customer accounts. Also rotate all accounts to local standards, building displays and making product look attractive on shelves.

·Push and pull pallet jacks, hand trucks and break downs to move products to and from truck.

·Follow DOT regulations.

·Must be able to work independently and have strong relationship skills.

·Great customer service skills dealing with accounts on a daily basis.

Material Handler Coca-Cola United Tallahassee, FL (2/15-8/16)

Jacksonville, FL (8/16-3/17)

· “Build” pallets/orders as needed/directed to support successful order fulfillment, i.e., repackaging product.

·Use appropriate material handling equipment to move product and materials from/to designated locations to support activities in an efficient and safe manner.

·Complete appropriate warehouse paperwork.

·Adheres to all policies and procedures relating to product age and quality.

·Understand the safety culture and strives for 100% compliance concerning safety observations.

Sales Associate (3/15-present) Foot Locker Tallahassee, FL/Jacksonville, FL

·Inventory control specialist

·Provide exceptional customer service to consumers and suppliers.

·Receive ordered supplies and check them to see if they correspond with purchasing orders

·Perform physical count of inventory and perform reconciliation with actual available stock.

Education

Tallahassee Community College, Tallahassee, Florida

Mechanical Engineer 2014-2016

High School

First Coast High School, Jacksonville, FL

Certification

Forklift (Elect), CDL triples & doubles, Tanker

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