Customer Service Back Office

Shanon Kelly Jones *** Black Willow Court

Locust Grove, Ga 30248

***************@*****.***

404-***-****

EXPERIENCE

Atlanta Gastroenterology- Griffin Ga

**-****- **- ****

My duties included- opening/closing office,greeting patients,checking patients in and out,collecting payments,prepping charts for following day,verifying insurance,answering multiple phone lines,scheduling appointments, scanning charts,helping back office,making follow up calls,scanning charts,

Dr.Smith Get well Program- Riverdale Ga

09-2007 / 07-2012

My duties included-Greeting patients, checking in / out, Collecting payments,verifying insurance,scheduling appointments, Answering multiple phone lines,scanning charts, assisting patients With questions/concerns,

.

Ga RV Rentals- Griffin Ga

05-2004 / 12-2006

My duties included- answering phones,scheduling,showing RV’s to Customers, making rental contracts, filing,cleaning office and RV’s, EDUCATION

Mount Zion High School- 1990-1994

Diploma

SKILLS

Computer, Administrative,

Writing,Customer Service,

Communication,

Interpersonal,Time

management, Organizational

Phone Etiquette, Multitasking

,Ability to work under

pressure,

LANGUAGES

English

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