Keyonia Currence

*** ****** ** *** * Gastonia NC 28052

704-***-**** ad4a31@r.postjobfree.com

Customer service/data analysis advocate:

* ***** ********** *** ******* knowledge of relevant operating systems. Attention to detail, good organization and time management. Prioritization ability to troubleshoot and think critically. Effective communication skills. Great customer service skills. Thrives in fast paced environment. Continually seeking new Knowledge.

Work Experience

Call center representative-

Concentrix - Charlotte, NC

January 2021 to December 2022

Answer calls, schedule appointments, make calls, provide information, troubleshooting technology, and assistant in paying bills etc. Provide etiquette customer service.

Package Handler

UPS - Gastonia, NC

October 2020 to May 2021

•Scan every package

•Load packages on the truck by vision numbers

•Make sure every package is scanned and loaded correctly.

Package Handler

Fedex - Charlotte, NC

March 2019 to October 2020

1.Pull packages by truck number

2.Scan every package

3.Load every package by its vision number

4.Make sure every package is scanned and loaded in the correct location.

Crew Trainer

Taco Bell - Gastonia, NC

August 2018 to January 2019

Winder

American & Efird - Gastonia, NC

May 2017 to July 2018

Quickly pick-up 3 to 5 bobbins while quickly grabbing a string of each.

Quickly Place the bobbins in the magazine while feeding the strings in the center hole of magazine.3. Quickly keep repeating until the machine is full and keep it going

Front Desk Assistant

Experience: Central Branch YMCA - Gastonia, NC

June 2012 to August 2012

Packer

Dole Fresh Vegetables - Gastonia, NC December 2011 to March 2012

Presorter

Goodwill - Gastonia, NC

June 2011 to August 2011

Push the product down in the trays

Make sure there is no product around the seal.

Place lids on the spinach trays as they come down the assembly line

Merchandiser – Gastonia, NC May 2020 to February 2022

Education:

Associate in Arts

Education: Gaston College - Dallas, NC January 2013 to December 2013

Skills

•Loaded, unloaded and moved materials within or near plant, yard and work site.

•Read work orders and followed oral instructions to ascertain materials and containers to be moved.

•Opened containers, using steel cutters, crowbar, clawhammer and other hand tools.

•Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.

•Requested customer orders and depressed keys of multi counting machine to simultaneously record order and compute bill.

•Selected requested food items from serving and storage areas and assembled items on serving tray or in takeout bag.

•Notified kitchen personnel of shortages and special orders.

•Served cold drinks, using drink-dispensing machines, and frozen milk drinks and desserts, using milkshake or frozen custard machine.

•Made and served hot beverages, using automatic water heater and coffeemaker.

•Pressed lids onto beverages and placed beverages on serving tray or in takeout container.

•Received payments and made change.

•Cooked and apportioned french fries.

•Maintained an orderly eating and serving area.

•Warehouse Experience

•Packaging

•Math

•Merchandising

•Customer service

•Sales

•Inside sales

•Direct sales

•Windows

•Microsoft Access

•Merchandising

•Front desk

•Serving

•Cooking

•Load & unload

•SAP

•Salesforce

•Healthcare management

•Computer skills

•Microsoft Office

•Organizational skills

•Microsoft Excel

•Time management

•Marketing

•Call center

Contact this candidate