Customer Service/ Direct Support
Resume:
Uriah Byrd
Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities
simultaneously while providing exceptional customer service.Reliable, friendly and
quickly learns and master’s new concepts and skills.
EXPERIENCE
Arizona Mentor Network, Direct Support Provider
February 2019 - currently
Communicating and connecting with individuals who have
developmental and intellectual disabilities. Helping them succeed in
the communities they live in.
The Montera, Assisted Living Care
October 2018 - January 2019
Hostess. Serving the elderly making new connections with the
residents as well as delivering orders to rooms. Serving ina
restaurant setting, open and closing kitchen.
Grossmont Center Mall, Guest Service Desk
October 2018 - December 2018
Mall service and question desk, directing guest and answering any
question or concerns about the mall and local stores. Helping and
planning events for the mall and the local stores within the mall.
Aquatica San Diego, Guest Arrival Ambassador
June 2018 - October 2018
Building guest confidence by actively listening to their concerns and giving
appropriate feedback and reassurance. Informing guests about
promotions and new park perks. Scanning tickets, Cash Handling, Parking
lot Tolls
Sea World San Diego, Guest Arrival & Tickets and
Reservations
June 2016 - October 2016 ( Season 1) . June 2017 - October 2017 (Season 2)
Making sure the guest experience goes smoothly and quickly when
entering the park. Keeping guests and children excited and satisfied with
the park. As well as helping guests purchase the right tickets for the right
day. Cash Handling
EDUCATION
San Diego Mesa College,
Sociology/ Communication Major June 2017
Currently continuing college at Glendale Community College
San Diego SCPA High School,
2016 Graduate Techn, Theatre and Design
10001 N 7th St. Apt. 250
Phoenix, AZ 85020
********@*****.***
SKILLS
Strong Communication
Speaking skills
Time management skills
Organized
Strong team building skills
Excellent Multitasker
Guest Satisfaction
LANGUAGES
Speak and read English
Understand and read Spanish
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