TIA FLEMING

**** ******* ***** **********, ** ***68

Cell Phone: 904-***-****

Alt Phone:904-***-****

Objective

To secure a responsible career opportunity that will fully utilize my knowledge and skills, while making a significant contribution to the success of the company. Personal Summary

I am a fast learner, able to communicate well with a group or individual level. I am able to motivate and direct my talent and skills to meet objectives. I always seek to achieve a high standard in whatever I undertake. I am organized with a clear positive approach to problem solving.

Key Competencies

I have the following competencies that support me in my career

● Leadership skills

● Decision-making

● Teamwork

● Problem-solving

● Initiative

● Hard work and dedication

Experience

ERC (Enhanced Resource Center’s)

Jacksonville, Florida 06/2015-12/15/2023

● De Escalate consumer complaints with resolution

● Credit Reporting updates/deletions

● Data entry Bankruptcy documents

● Customer Care data entry resolution (Emails)

● Customer Service/ Inbound and Outbound Calls

● Payment Processing

Education

Middleburg High School FL High School Diploma

Skills

Computer Skills: Proficient with Outlook, Teams

Windows, and Word Processing (including Word, Excel, PowerPoint). Oral communication, cash handling, events planning, leadership skills, organizational skills, and presentation skills

References Upon Request