Purchasing Specialist

Robin Class

** * ********* ** ******, MD *****

410-***-**** **************@*****.***

I oversee procurement operations for the national leader in the design, manufacture, installation and service of trim and matrix removal systems for the labels, paper, film & sheets. Current company revenues are over $13.5 million. Responsibilities include coordinating the timely, cost effective and correct acquisition of components, equipment, services, and supplies for a fast-moving manufacturing environment.

Corporate Purchasing Specialist / Precision Air Convey (PAC) April 2015- Present

465 Corporate Blvd, Newark, DE

Support the engineering team by placing job orders, reviewing pricing, coordinating shipments, and communicating any roadblocks or risks during weekly meetings. Duties also include entering purchase orders, confirming vendor receipts, pricing, order lead times, follow up on status of the PO and expediting where needed.

Maintain the engineering part number database, entering new part numbers, creating bill of materials, updating cost, proper coding, and obsoleting parts as needed.

Source key suppliers and make sure their materials and products meet the company’s specifications.

Build and maintain relationships with all vendors to help negotiate best pricing, avoid supply issues, and communicate future needs for the company. Negotiations achieved cost savings of over $200,000.

Perform inventory management by completing weekly cycle counts to ensure proper inventory levels and analyze shortage & overage causes to allow for accurate and consistent flow of inventory.

Call Center Customer Service Manager / Zenith Products Corp. Jan 1999 – Oct 2014

400 Lukens Drive New Castle, DE

Managed, coached, and evaluated the customer service department, establishing department and personal goals for a staff up to 7.

Developed a consumer communications tracking and reporting system, eliminating a head count of 2.

Communicated issues and risks corporate wide and partnered with quality control, risk management, global sourcing, operations, engineering, sales and product managers, to address customer current needs and participate in improvements for future needs.

Cross trained with the order entry department to create a single department, eliminating another head count of 2, while ensuring all service levels were met.

Completed Six Sigma Green Belt training leading several projects to improve efficiencies and a hard dollar savings of approximately $33,000.

Established and met service levels for new ecommerce division without additional staffing which included daily shipment tracking and a 24 hour turn around on consumer questions and reviews.

Improved consumer instruction sheets by leading several assembly projects and collaborating with other departments, reducing the total call volume by 12%.

Area Sales Manager/Operations Manager in Training (OIT) / Strawbridge’s, June 1997 – Nov 1998

Langhorne, PA and Springfield, PA Locations

Met customer service, sales, shrink and credit application goals.

Merchandised and communicated with store manager and corporate buyers on merchandise mix.

As OIT, assisted the Operations manager with the daily store operations including supervising of customer service, cash office, building maintenance and safety, receiving, payroll utilization, projecting sales and expenses and meeting sales and expense goals.

Communicated store standards, policies, and procedures to store associates and area sales managers.

General Manager / Ross Store May 1994- June 1997

Langhorne, PA

Daily management of 4.3 million dollar store.

Met sales, customer service, shrink, markdown and payroll goals.

Merchandising the sales floor and timely merchandise processing.

Human resource compliance of store associates and assistant managers.

Operations of store including maintenance documentation, cash office auditing, receiving, safety and fire audits.

Communicating to store associates and assistant managers, the company Blue Chip standards for productivity, markdown compliance and customer service.

Store Manager / PAYLESS SHOES August 1991 to May 1994

Burlington, NJ

Daily management of 1.0 million dollar store, meeting all sales, customer service, shrink, and payroll goals.

Cash management and inventory control.

Merchandising and merchandise processing.

Trained and evaluated associates and managers in training.

Education

Rancocas Valley Reg. HS

Skills

Excellent data entry skills with strong attention to detail

Ability to execute multiple projects

Decision-making skills.

Self-motivated and self-directed.

Excellent verbal and written communication abilities

Knowledge of procurement software and tools

Negotiation skills

Ability to manage time and organize

Strong leadership skills

Logistical and problem-solving qualifications

Analytical thinking ability

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