MARK E. SATTERTHWAITE

Berthoud, CO 970-***-**** ad49q9@r.postjobfree.com linkedin.com/in/mark-e-satterthwaite

PROJECT MANAGER

Experienced Project Manager with a proven history of effectively delivering solutions to customer problems on time and on budget. Skilled in stakeholder management, strategic planning, and team leadership. Adept at fostering cross-functional collaboration and ensuring deliverables align with organizational goals. Committed to communication excellence and achieving superior outcomes.

CORE COMPETENCIES

Leadership Team Development Program Governance Executive Level Reporting Risk/Change/Resource/Vendor Management Program Performance Executive Level Reporting Stakeholder Engagement Negotiation Decision-making Financial Planning and Analysis Continuous Improvement Budgets Governance and Compliance Technology Integration

EXPERIENCE

US Bank, Remote 2021 - 2024

Application Data Security Project Manager/Senior Scrum Master

Played a pivotal role in guiding security engineering teams and stakeholders to ensure their products effectively addressed problems that needed to be solved. Utilizing a diverse toolkit of methodologies such as Scrum, Kanban, Scrumban, Roadmaps, OKRs, and Product.

Implemented transformational changes resulting in increased productivity, reduced costs, and the adoption of new technologies and workflows, while maintaining an industry-leading fraud solution that achieved a 100% cycle time percentage gain through the transition to real-time alerting.

Facilitated a thorough value stream mapping initiative that included suppliers and non-value-added processes, resulting in a better understanding of Application Security Scanning Analytics and ultimately leading to a 12% increase in stakeholder satisfaction.

Nationwide IT Services (NIS), Remote 2020 - 2021

Agile Delivery Project Manager

Successfully managed a team of IT professionals providing application development and DevSecOps support to government data scientists. Served as both the team's Scrum Master and was responsible for managing staff resources, overseeing various management aspects of the task order, as well as generating financials and reporting

Drove migrations of three major applications to AWS Cloud resulting in a 15% reduction in operational support costs and a 10% decrease in system outages.

Managed the migration of on-premises systems to cloud-based solutions, implementing robust deployment pipelines to streamline the release process, thereby enhancing scalability, reliability, and facilitating quicker time-to-market for new features.

Escal Institute of Advanced Technologies SANS, Remote 2017 - 2020

Agile Delivery Manager/Scrum Master

Managed the implementation of a new AWS cloud infrastructure, optimizing its performance and enhancing scalability, reliability, and security. Led the migration of high-value software solutions for courseware and internal applications to the AWS cloud.

Facilitated effective collaboration and communication among team members and stakeholders, ensuring alignment with project goals and consistently meeting required timelines.

Managed product launches across multiple platforms and orchestrated a smooth transition to AWS Cloud, resulting in a notable 15% decrease in outages strengthening operational resilience.

Strategically coached teams to attain 100% compliance with Global Data Protection Regulations (GDPR), ensuring adherence to data privacy standards and fortifying the organization's reputation for integrity and trustworthiness.

IBM, Boulder, CO 1996 - 2017

Program Manager/Project Manager/Information Security Advisor

Pivotal role in ensuring compliance with contractual obligations and meeting milestones across various IBM commercial and internal contracts. Worked closely with a diverse team consisting of senior executives, developers, managers, legal personnel, and system administrators.

Successfully managed the first-of-its-kind state-level initiative in North America, offering a common cloud management and automation platform supporting Windows, Linux, and AIX platforms. Security Framework experience - NIST/FedRamp/IRS/PCI/ISO/CIS Benchmarks/ITAR/HIPAA.

Successfully owned and managed the global implementation of IBM's global Data Leakage Protection (DLP) solution. Managed 6 global resources staying within an allocated $8 million dollar budget.

Directed the launch of new product offerings and developed a business rate card for Identity Access Management (IAM), establishing contract costs and pricing tiers aligned with support levels, which streamlined processes, resulting in a saving of 20 hours per month, and provided clarity on resource allocation for supporting new statements of work and contracts.

EDUCATION

Wichita State University, Wichita, KS

Bachelor of Arts (BA), Liberal Arts

CERTIFICATIONS

Certified Value Stream Mapping Specialist (CVSMS) Specialist.

Certified Scrum Product Owner (CSPO) 000760318.

Advanced Certified Scrum Master (A-CSM) 000760318.

SC-900 Microsoft Security, Compliance, and Identity Fundamentals 993384913.

Certified ScrumMaster (CSM) 000760318.

IBM Lean Certification.

IBM Management Leadership Excellence Program Certification.

IBM Advisory Project Manager Certification.

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