KAREN MCINTYRE
Harrisonburg, VA ***** 540-***-**** ************@*****.***
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Detail-oriented team player with strong organizational skills and a high degree of accuracy. Documented strengths in building and maintaining relationships with diverse range of customers. Organized and dependable, with a positive attitude. Always open to learning new things and taking on added responsibilities to meet team goals.
New business launch
Business management and development
Business growth and retention
Employee Development
Human Resources Management
Professional Networking
Critical Thinking
Data Collection
Pharmacology knowledge
Scheduling
Quality Assurance
Data Entry
Office Administration
Attention to Detail
Small Business Owner and Instructor, 10/2014 - Current Pink Ambition Pole Fitness – Harrisonburg, VA
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability. Achieved consistent growth with careful planning and execution of business development initiatives. Enhanced company reputation by consistently delivering exceptional service quality to customers Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success. Participated actively in local community events or organizations as a way to give back while expanding PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
brand visibility and credibility.
Promoted business via social media to generate leads and maximize brand identity. Expanded client base through targeted networking initiatives, resulting in increased sales opportunities. Title Insurance Agent, 03/2020 - Current
VSTITLE – Harrisonburg, VA
Streamlined internal processes for improved efficiency and productivity within the agency. Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles. Drove revenue growth by consistently meeting or exceeding sales targets through strategic planning and execution.
Reduced claim exposure by diligently analyzing property records and identifying potential title defects. Collaborated with escrow officers to resolve title issues and facilitate smooth closings for clients. Conducted thorough research of public records, ensuring accurate information was provided in title reports.
Maintained up-to-date knowledge of title insurance industry changes through continuous professional development opportunities such as conferences and webinars. Certified Pharmacy Technician, 04/2019 - 05/2019
Park View Pharmacy – Harrisonburg, VA
Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner. Ensured medication safety with thorough verification of prescription orders and drug interactions. Maintained accurate inventory levels for efficient pharmacy operations and cost control. Assisted customers with over-the-counter product selection, providing knowledgeable recommendations. Increased customer satisfaction by delivering friendly, personalized service during transactions. Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Histology Laboratory Technician, 09/2017 - 08/2018 Histo Scientific Research Laboratories – Mt. Jackson, Va Maintained a high level of accuracy in test results by following strict quality control procedures. Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
Ensured accurate testing results by maintaining high-quality histology slides for pathologists'' review. Streamlined sample processing times with effective prioritization and organizational skills. Improved workflow efficiency by cross-training in other areas of the laboratory, increasing overall staff flexibility and adaptability.
Demonstrated strong attention to detail when preparing tissue specimens for microscopic examination, ensuring optimal slide quality for accurate diagnoses. Office Associate (Seasonal Employee), 01/2011 - 01/2017 Kay Jewelers – Harrisonburg, Va
Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization. Provided exceptional customer service to both internal and external clients, fostering positive relationships with key stakeholders.
Research Technician, 01/2005 - 01/2014
Virginia Diversified Research Corp. – Keezletown, Va Enhanced research accuracy by implementing strict quality control measures and maintaining meticulous lab records.
Streamlined data analysis processes for increased efficiency and improved results interpretation.. Maintained a safe and organized laboratory environment, ensuring compliance with safety regulations and best practices.
Trained new lab members on proper techniques and equipment usage, promoting a culture of continuous learning and improvement.
Improved animal care by implementing efficient feeding and cleaning routines. Ensured accurate data collection by conducting thorough observations and meticulous recordkeeping. Contributed to research advancements by collaborating with scientists on experimental design and execution.
Reduced stress for animals through gentle handling techniques and appropriate environmental enrichment. Monitored animal health closely, identifying potential issues early to ensure prompt veterinary intervention when necessary.
Associates Degree in Applied Sciences for Veterinary Technology: Veterinary Technology, 05/2005 Blue Ridge Community College - Weyers Cave, VA
EDUCATION
CERTIFICATIONS
VLTA certified Title Insurance Agent
Commissioned Virginia Public Notary
CPR/BLS/AED certified
Linda Spencer ~ 540-***-**** ~ Supervisor at VSTITLE Allison Dugan ~ 540-***-**** ~ Mentor at Small Business Development Center Darlene Cowart ~ 540-***-**** ~ Co-worker at VSTITLE REFERENCES