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Customer Service Special Education

Location:
Athens, AL
Posted:
April 25, 2024

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Resume:

Ashley Kaye Hill

*** ****** **** ****

Athens, Al 35613

ad49np@r.postjobfree.com

256-***-****

Athens State College Athens, Alabama

B.S. ED Special Education/LD Dean’s List 1993 to 1997 Grand Canyon University

M.S. ED Elementary Education Phoenix, Arizona

2009

Objective:

My goal is to explore employment opportunities which highlight my professional skills as well as my exceptional people and communication skills. I welcome an innovative commitment and acceptance in acquiring any further training to enhance my existing vocational knowledge base. Highlights:

Developed productivity of management by arranging bi-monthly meetings to talk about accomplishments, matters and room for enhancement. Re-designed every business form, containing time & inventory sheets and appointment calendars to increase clarity and effectiveness. Guided and handled 6-employees; HR functions i.e. hiring, appraisals for performance and corrective action; responsible for arrangement, resolving clashes and determining payments.

Superb multi-tasking ability in a stressed environment. Experience:

Kelly Services (Booz Allen Hamilton)

Huntsville, Alabama

Facilities Office Services Assistant April-August 2010Responsibilities:

*Projected a professional company image through in-person and phone interaction. *Performed administrative and office support activities for BAH employees. Duties and skills include fielding telephone calls, receiving and directing visitors, correspondence, extensive use of software applications, Internet research abilities and strong communication capabilities.

*Implemented numerous processes that streamlined and increased efficiency in several of the daily responsibilities

*Updated a Standard Operating Procedure (SOP) manual for my position that can be used companywide

Huntsville City School System Huntsville, Alabama

Special Education Reading Teacher 2007 to 2010

Responsibilities:

* Differentiated students learning through use of small groups

* Analyzed reports from the Scholastic Read 180 Program to create flexible student grouping

* Created ARI Strategic Reading Lessons for Reading in the Content Area

* Utilized Test results to drive instruction and created assessments

* Designed lessons aligned with the Alabama Course of Study and ARMT Jones Valley Chiropractic / Summer Huntsville, Alabama Office Manager/Receptionist 2005 and 2008

Responsibilities:

*Handled medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaid

*Planned meetings and/or conferences and travel

*Successfully organized appointments between patients and the doctor

*Helped with preparation of publications and web design

*Purchased/maintained office materials required in office

*Kept detailed messages from the person called upon, containing name, call timing and business nature

Economy Business Systems Xerox Company Huntsville, Alabama 2006 to 2007 Office Manager Responsibilities:

*Created and maintained reports and records, financial reports, applications, and administrative orders

*Maintained and arranged files for easy retrieval, storage, reproduced records, documents and reports

*Handled all official company correspondence

Handled accounts payable, accounts receivable, and payroll

*Maintained positive customer service

*Kept bank reconciliations, and deposits

*Received delivered materials

Madison County School System Madison, Alabama

2001 to 2006 Special Education/Collaborative Teacher Responsibilities:

*Prepared Students for Transition after High School by securing employment opportunities and/or educational opportunities

*Collaborated with General Education Teachers to meet the needs of diversity

* Introduced teachers to various technological devices for utilization into their daily instruction

* Proficient with SETSWeb Special Education Program Honors, Activities, and Specialized Training:

* 2007-2008 Honor Society Chairperson Chapman Middle School

* 2005-2006 Junior Class Sponsor/Junior Class Prom Committee Bob Jones High School

* 2004 Received Computer Services/Technology Grant-Earned Gateway Laptop Computer

* 2001-2005 Yearbook Staff Endeavor Elementary School

* 2000-2005 Cheerleading Coach Madison County

Additional training as followed:

•Microsoft Word

•Microsoft Access

•Microsoft Excel

•Microsoft PowerPoint

•Windows/Office XP

References: Available upon request



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