Delivery Drivers Customer Service
Resume:
ANTHONY M. SEARS
Baltimore, MD 21202
**********@***.***
EXPERIENCE:
**/ **/**** ** ******* &12/10/2017 to 06/30/2018 Hertz Car Rental Baltimore. MD
Customer Service and Sales Associate
Responsible for assisting customers with their Hertz car rental. Maximize revenue by up selling customers with additional products and/or vehicle upgrade. Led department with meeting goals and objectives. Able to achieve goals and objectives through ability to build a relationship with customers, gaining their trust, most of all taking ownership of task presented before me.
11/01/2015 to 11/30/ 2017 Amazon Logistics Baltimore, MD
Sortation Associate/Ambassador
Responsible for electronically scanning packages into sorting fulfillment center. Scanning, sorting and placing packages into designated assigned totes. Pulling designated totes and boxes to establish routes for delivery drivers. Setting up and assigning contracted/flex routes to delivery drivers. Problem solving. Training new sortation staff and providing sortation line management.
01/2014 to 09/2015 USA for UNHCR Washington, DC
Fundraiser
Professionally and ethically inspire and recruit sustainers for the regular giving program in support of the mission of the US Association for UNHCR, while meeting or exceeding fundraising targets.
06/2004 to Present Living Free Ministries Fort Lauderdale, FL
Pastor/Founder
Established Living Free Ministries “Where lives are Transformed For a Better Tomorrow” in 2004 upon graduation from seminary. The primary focus is counseling individuals in holistic health and wellness, ministering to their spiritual needs and assistance in finding a church home. In the fall of 2010 afforded opportunity to move to the middle east (Jordan, Israel and Egypt) to do mission work, participate in an archaeological dig and teach under the umbrella of my ministry while studying Hebrew at the University of Haifa (Israel). Due to a family emergency decision was made to move back to the states in the summer of 2013. Returned to Israel in summer of 2018 to teach World Religion at the University of Haifa until October 2023.
01/2005 to 09/2010 Kaplan University Fort Lauderdale, FL
Academic Advisor
Assist, guide and motive a cohort of online college students to realize personal, professional and education goals. Responsibilities include empowering students to meet academic goals, monitor students’ academic success while building a professional rapport with each assigned student.
Graduate Admissions Advisor
Execute the recruitment and admissions of undergraduate and graduate students. Disseminate admissions procedures and information to prospective students. Conduct follow up through phone calls and written correspondence. Evaluate student applications and related credentials in order to determine eligibility and render an admissions decision. Assist through admissions process including submission of all educational and financial aid documents. Promote and market programs to general public. Utilize sales and interviewing skills to develop a relationship with prospective students.
01/1998 to 05/2005 AMS Marketing Consultants Washington, DC
President/Owner
Responsible for selling/managing reproduction and printing services to legal, financial and corporate communities. Duties included strategic planning, making sales presentations, serving existing clients, proposal writing and developing new business. Providing mass mailing services to major clients including sortation activities. Have built a reputation for providing a highly responsive service, while delivering accurate and quality workmanship.
02/1995 to 04/1999Pitney Bowes Management Services Washington, DC
Senior Account Manager
Responsible for selling reproduction and printing services to legal, financial and corporate communities. Duties included Strategic planning, making sales presentations, serving existing clients, proposal writing and developing new business.
10/1983 to 06/1992News/Sun-Sentinel Company Fort Lauderdale, FL
Advertising Sales Manager/Retail Advertising
Responsible for managing Regional Malls/Miami-Dade department. Duties included Strategic planning, budget developing, report writing, making sales presentations, handling customer complaints and supervising sales staff of eight and sales support staff of four. Responsibilities also required travel, public speaking, facilitating workshops and seminars, Sales training and meeting revenue goals in excess of $25,000,000 annually.
Prior to becoming Sales Manager served as an Outside Sales Representative/Classified Advertising. Responsibilities included selling display recruitment advertising, designing and writing advertisements, making sales presentations, servicing existing and new clients, proposal writing and developing new business. In three years took territory from $50,000 a month to over $3,000,000 annually. Selected Sales Person of the Year.
EDUCATION:
CLAYTON COLLEGE OF NATURAL HEALTH Birmingham, AL
PHD Holistic Health and Wellness, June 2010
WESLEY THEOLOGICAL SEMINARY Washington, DC
Master of Divinity, May 2004
CALVARY BIBLE INSTITUTE Washington, DC
Certificate of Biblical Studies, May 2001
HOWARD UNIVERSITY Washington, DC BA Human Communications Studies, May 1977
Minors: Broadcast Management-Media Sales & Marketing
REFERENCES: Available upon request
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