Yolanda Addison

Pine Bluff, AR *****

ad49ha@r.postjobfree.com

+1-870-***-****

Customer service oriented professional with a well-developed understanding, attention and responsiveness required in claims, customer service, quality assurance, processing, customer char, data entry, billing, and transcribing. Backed by 12+ years of healthcare experience and accustomed to a fast/slow-paced flow and remote setting.

Coordinates functions to ensure documentation requirements are compliant and customers are cared for in a timely manner.

Work Experience

Enrollment Specialist I

Wollborg Michelson Recruiting (Blue Cross Blue Shield) - Pine Bluff, AR February 2024 to March 2024

• Accurately input patient information, medical codes, and other healthcare-related data into the organization's electronic health record (EHR) system.

• Ensure timely and error-free data entry to support the integrity of healthcare records.

• Assist in assigning appropriate medical codes (ICD-10, CPT, HCPCS) to diagnoses, procedures, and services according to established coding guidelines.

• Conduct regular quality checks to identify and correct discrepancies in entered data.

• Collaborate with the healthcare team to resolve data-related issues promptly.

• Uphold strict confidentiality and security protocols in accordance with HIPAA regulations.

• Stay informed about changes in healthcare data entry regulations and ensure compliance.

• Update and maintain electronic health records, ensuring accuracy and completeness.

• Assist in archiving and retrieving records as per organizational policies.

• Communicate effectively with healthcare professionals, administrative staff, and other team members to obtain missing information or clarification on data entries. Clerical Specialist

PACTIV EVERGREEN - Pine Bluff, AR

November 2022 to January 2024

• Answering and directing calls, taking messages, and making phone calls on behalf of the company.

• Sorting, distributing, and arranging pickups for packages. • Using office equipment to check emails, send faxes, make copies, and update computer databases. • Typing forms, correspondence, memos, schedules, and other materials. • Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval. • Maintaining inventory on office supplies. • Completing assignments and projects according to instructions from supervisors. • Overseeing and helping out new hires, office temps, or part- time students. • Approving and denying vacations and personal holidays Medical Transcriptionist

NUANCE COMMUNICATIONS - Remote

June 2022 to May 2023

• Remote position transcribing structured charts based on the information gleaned from the conversation between a patient and provider to be reviewed and placed in patient medical record. Commercial Insurance Billing Specialist

Southeast Arkansas Behavioral Healthcare System - Pine Bluff, AR July 2021 to January 2022

• Collect all the information necessary to prepare insurance claims and bill patients. • Enter patient demographic and insurance information into the medical claim software. • Enter patient encounter information. • Medical billing codes. • Interpret and process (post) Explanation of Benefits (EOB's). • Research, correct, and re-submit rejected and denied claims. • Bill patients for their responsible portions. • Answer patient questions regarding charges. • Prepare appeals to denied claims. • Understand Copays, Coinsurance, & Deductibles. • Take phone payments, walk in payments, and mail in payments Health Information Technician

Jefferson Regional Medical Center - Pine Bluff, AR May 2020 to June 2021

• Enter inpatient, EKG, and lab work codes into EHR system Collect, organize, and follow up with healthcare records data Analyze patient charts and OP and emergency room notes Communicate with physicians and locate missing information from medical records Answer inbound phone calls, manage patient records, and maintain HIPAA compliance Prepare and scan medical charts and label prior to being added into electronic medical record Education

Associate of Applied Science in Health Science Medical Office and Billing Specialist

Ultimate Medical Academy - Tampa, FL

March 2019 to 2020

High school diploma

Star City High School - Star City, AR

August 2004 to May 2005

Skills

• ALLSCRIPTS

• ICD-9

• WINDOWS

• CLERICAL EXPERIENCE

• SALES

• PATIENT CARE

• EMR SYSTEMS

• MEDICAL OFFICE EXPERIENCE

• REVENUE CYCLE MANAGEMENT

• MEDICAL TERMINOLOGY

• HOSPITAL EXPERIENCE

• MEDICAL CODING

• MICROSOFT WORD

• VITAL SIGNS

• DATA ENTRY

• MEDICAL RECORDS

• EMPLOYEE ORIENTATION

• MEDICAL BILLING

• INSURANCE VERIFICATION

• MEAL PREPARATION

• MEDICARE

• TYPING

• HIPAA

• MICROSOFT OFFICE

• ADMINISTRATIVE EXPERIENCE

• MEDICATION ADMINISTRATION

• ORGANIZATIONAL SKILLS

• EKG

• CLEANING

• CUSTOMER SERVICE

• CERNER

• MICROSOFT EXCEL

• MICROSOFT OUTLOOK

• MICROSOFT POWERPOINT

• COMMUNICATION SKILLS

• LEADERSHIP

• FOOD PREPARATION

• STOCKING

• CASH HANDLING

• MAINTENANCE

• DRIVING

• CASHIERING

• EPIC

• MICROSOFT ACCESS

• MEDICAL RECEPTIONIST

• COMPUTER SKILLS

• EHR SYSTEMS

• DOCUMENTATION REVIEW

• DOCUMENT MANAGEMENT

• REMOTE MEDICAL TRANSCRIPTION

• AUDITING

• CLASSROOM EXPERIENCE

• MEDICAL RECORDS (10+ YEARS)

• MEDICAL SCHEDULING

• EMR SYSTEMS (10+ YEARS)

• MEDICAL RECEPTIONIST (8 YEARS)

• Microsoft Office

• Microsoft Word

• Medical office experience

• Data entry

• Medical records

• Medical terminology

• ICD-10

• EMR systems

• Epic

• Typing

• ICD coding

• Documentation review

• Clerical experience

• Microsoft Excel

• Health information management

• Microsoft Powerpoint

• HIPAA

• Analysis skills

• Open Dental

• Dental terminology

• Computer skills

• Medicare

• Customer service

• Windows

• Communication skills

• Data collection

• Kronos

• Revenue cycle management

• Cash handling

• Proofreading

• Office management

• Medical billing

• Records management

• Research

• ICD-9

Certifications and Licenses

Medical Coding Certification

Driver's License

Contact this candidate