APPLICATION SUPPORT

ABOUT ME I am a dedicated and results-driven professional with

over 14 years of experience in ecommerce, finance and healthcare domains. Known for my leadership skills and ability to deliver complex projects on time and within budget. I thrive in challenging environments that

require attention to detail.

EXPERIENCE

Projects done

Professionally : Stormbrain, Aceofpack, Yma.world, CHW ( HL7 ), LIBERATA, GL, SCM - ORACLE EBS,

ECOMMERCE PORTAL

College : Created model for EMI, EAI and EPI

Positioning of BEING HUMAN watches

Manager IT

Ace of pack ltd Noida

1 Jan 2018 - 29 Feb 2024

● Led a team of 10 professionals in the

planning, execution, and monitoring of

multiple business projects

● Implemented project management best

practices and methodologies to streamline

processes

● Major clients include REMAX, VIRAL MEDIA, etc

● Services provided include RPO, CTO step in,

HR Consultancy

● Collaborated with cross-functional teams

including finance, marketing, and operations to

ensure seamless project execution and delivery.

Human Resource Specialist

Barclays Global Service Noida

13 Nov 2020 - 27 May 2023

● Sourcing, screening and hiring candidates

● Onboarding and induction of hired candidates

● Managed the metrics like AHT, Call rate, NPS in

the process

Trainer

SUMEET SINGH

Noida

*********@*****.*** 954*******

DOB 25-09-1982 SINGLE

SRM University

15 Jul 2019 - 31 Jul 2020

● Taught B Tech students quantitative aptitude

● Got rating of 9 + from the 6 batches of

students

Consultant

Wayforward New Delhi

3 May 2016 - 27 Dec 2018

● Acted as the administrator for the products

● HUBSPOT, EXOTEL and WORDPRESS

● Hands on experience on Agile methodologies

like Scrum, Kanban, etc

● Handled day to day management activities

Associate Consultant

Filix consulting Delhi

6 Apr 2015 - Apr 2016

● Implementation and Go live of Eloqua

marketing automation for client Bharti

● Implementation and Go live of Siebel CRM 8

● Developed forms on EBS Suite and handled

concurrent manager

● Effectively managed relationships with internal

and external stakeholders to ensure project

success

Web developer

Order monger Hyderabad

5 May 2014 - 3 Apr 2015

● Spearheaded the design and development of

company website on wordpress

Senior Software engineer

Acroedge systems Noida

4 Sep 2008 - 25 Jun 2010

● Development and service management of the

main module of portal “ Kart “

● Attended training in Python, R and SQL

Software Engineer

Perot systems Noida

15 July 2005 - 2 Sep 2008

● Developed the esql code for upgradation of

Neon engine to Message Broker

● Performed unit, regression and volume testing

EDUCATION

Bachelor of Engineering

NSIT Delhi

Jul 2001 - May 2005 61.45%

Post Graduate Diploma

in Financial Services

KJ Somaiya Institute of Management Studies

Jul 2011 - May 2013 2.1 CGPA

Post Graduate Program in HR

WeSchool

Feb 2023- Feb 2024 77.2%

12th Board

Gyan Bharti Saket

1999 – 2000 86.6%

SKILLS

● Project Management: Planning,

scheduling, budgeting, risk

management

● Communication: Client relations, team

collaboration, presentations

● Technical : C++, Java, CSS, Javascript, SQL

● Tools : Trello, Bulk SMS sender, AWS, Google

analytics, Webmaster tools

CERTIFICATIONS

● Simplilearn Power BI

● AWS Practitioner Udemy

● Certified Scrum Master

● Learning agility LinkedIn Learning

● Salesforce Admin 401

HOBBIES Watching movies and travelling

EXTRACURRICULAR

Member, Teach for India (2020 – Present )

● Engaged in networking opportunities to

foster professional connections and

exchange knowledge with industry

peers.

● Actively participated in workshops to

teach underprivileged students

ACHIEVEMENTS

wayforward "Outstanding Performance Award"

● Acknowledged for outstanding performance

as a Consultant in the tech team.

● Consistently demonstrated meticulous

attention to detail, effective communication,

and exceptional organizational skills.

REFERENCES Available on request Email: *********@*****.***

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