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Customer Service Rep

Location:
Brooklyn, NY
Posted:
April 24, 2024

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Resume:

September ****- March ****

September ****- January 2019

January 2021- June 2022

Shakira Pittman

*** ***** ** ******** ** 11208 347-***-**** ad49am@r.postjobfree.com Objective

MY EXPERIENCE ENABLES ME TO BE A WELL ORGANIZED LEADER, PERSONABLE, RESPONSIBLE AND GREAT AT PLEASING THE CUSTOMERS. I HAVE GOOD CUSTOMER SERVICE, AND CAN PROVIDE TIMELY AND EFFICIENT SERVICE. THIS MAKES ME AN EXCELLENT CANDIDATE BECAUSE I AM WELL MANNERED AND A PEOPLES PERSON. I LOOK FORWARD TO HEARING FROM YOU AT YOUR EARLIEST CONVENIENCE. AT THIS TIME I WOULD LIKE TO MAKE AN APPOINTMENT TO DISCUSS AN INTERVIEW TO BECOME THE BEST EMPLOYER FOR YOUR JOB. FEEL FREE TO CONTACT ME

Work History

Contractor

GreenLight Pfizer

• Signed People up For Our Program

• Sent Patients Out There Medications

• Made sure the Patients Received the best service ever Customer Service Rep

Ez Pass Staten Island New York

• Help People Get their Ez Pass accounts in good standing

• Processed Payments For them

• Helped them pic a plan for their Ez Pass

• Closed accounts

• Opened up accounts

Front Desk

Marriott New York

• Greeted guests and patrons as they arrived, inquiry about prior reservation

• Managed the registration process for guest following company policy ensuring credentials are accurate by obtaining proper identification

• Operated hotel switchboard, took calls and provided accurate information and transfer calls

March 2019- September 2021

September 2006 - June 2010

• Assisted customers with completing reservations over the telephone, email, and in- person

• Described the appropriate use of keys and ensured the guests are satisfied with the rooms allotted to them

Customer Service Rep

Odyssey, NEW YORK NY, Receptionist

• Good Listening Skills.

• Practice active listening

• Don’t interrupt Customers Engage with them

• Multitasking Ability

• Excellent Problem Solving Capabilities

• Computer Experience

Education

Grand Street Campus Legal Studies

Specialized in Marketing and Communication.

Achieved 2 honorary awards for final Social Studies .

Marketing Advisor to the school board.

S K I L L S

YOUR EXCELLENT VERBAL COMMUNICATION SKILLS WORK WELL WITH TEAMS

PROBLEM SOLVER DECISION MAKING ABILITY TO WORK UNDER

PRESSURE

BASIC COMPUTER SKILLS

PROACTIVE COMMUNICATION SKILLS PROFESSIONALISM MULTI-TASKING

HAS LEADERSHIP QUALITIES

ABLE TO PERFORM WITH MINIMAL SUPERVISION

STRONG WORK ETHICS



Contact this candidate