Objective: To be an asset to a dynamic team in the Social Service field.

Professional Experience:

NYC Human Resource Administration

Fair Fares NYC/ FIA . Manhattan, NY

Supervisor 02/2020-Present

Supervise Community Associates, engaged inn interviewing SNAP applicants.

Conduct telephone interview, process applications with individuals applying for public assistance/SNAP benefits.

Processed cases, rejected cases, issue benefits to eligible families. Completed intake on prior rejected cases.

Review and approve staff time and leave.

Enforce agency policies, and Federal /State laws.

Services for The Underserved, Certified Community Behavioral Health Clinic Brooklyn, NY Targeted Case Manager 06/2019-02/2020

Develop and monitor individual service plans.

Facilitate weekly substance abuse/ mental health awareness groups.

Completing proper documentation in management systems and electronic records.

Assisted clients with completing 2010E supportive housing application.

Assist clients with retrieving needed community resources (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up

Help USA Help1 Shelter Brooklyn, NY

Case Manager 02/2019-06/2019

Conduct intakes and assessments with new clients, while working collaboratively with other interdisciplinary teams to implement service plans for permanent housing.

Liaise clients and multiple agencies, schools, health care providers, mental health providers, and employment training providers.

Ensuring that clients independent living plans are updated every week/biweekly.

Healthy Families Successful Start Brooklyn, NY

Family Support Worker Case management 8/2013-02/2019

Initiated, maintained, and conducted weekly/ monthly home visits to each enrolled family.

Provided prenatal and health educational resources including breastfeeding support and training.

Assessed homes for lead and educated families on maintaining safe home environments.

Completed IFSP, ASQ, PHQ-9, PSI forms with families.

Facilitated quarterly workshops.

Education:

Adelphi University New York, NY

Masters in Social Work

• e the workflow of JOS workers who handle the entire application process for

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