WILLIAM NJOBVU
Windsor, **** Peter St.
+1-226-***-**** - ad496f@r.postjobfree.com
PROFESSIONAL SUMMARY
Motivated, innovative, and personable professional with over two years of experience in business analysis and management with an additional three years in project management and facilitation in a non-governmental organization setting, as well as local community participation. Ability to solve problems, organize, and contribute towards organizational change and development.
SKILLS
• Communication
• People Skills
• Problem Solving
• Team player
• Program Management
• Customer Satisfaction
• Customer Retention
• Data Analytics
WORK HISTORY
04/2021 to 07/2023 Business & Claims Analyst
One Life Health Insurance
• Coordinated work with over 150 private hospitals around the country in managing their insurance claims and billing platforms.
• Developed data analysis and reporting tools for the organization.
• Conducted Industry analysis, evaluations, designed systems, and procedures for decision making.
• Examined claims forms and other records to determine insurance coverage.
• Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
06/2020 to 03/2021
Country Coordinator (Project Supervisor)
Matsiko Children International, World Orphan Choir (Based in Seatle)
• Provided leadership, guidance, and support to staff members.
• Monitored program performance and outcomes for successful delivery of services.
• Created and managed budgets, efficiently allocating resources for social and community service projects.
• Developed, supported, and safeguarded the implementation of the core local programming, procurements, and day to day running.
• Analyzed trends and data to inform decision-making and program development.
• Participated in community events to promote services and engage with the public.
• Utilized grant writing skills to secure additional program funding.
• Conducted outreach activities to engage local stakeholders in programs. 01/2016 to 08/2017 Facilities Crew Member
Michigan State University Housing Services. – East Lansing
• Able to lift up to 55 pounds of weights, and stand for long hours.
• As a crew member, I was responsible for assembling and breaking bunk beds to student’s preferences.
• Moved and rearranged furniture to appropriate buildings and dorm rooms with weights up to 55 pounds.
• Handled minor fixes to beds, chairs, and other furniture equipment as required.
• Cleaned windows, doors, general labor work throughout campus and student residences.
• Capable of standing for long hours while doing repetitive heavy lifting tasks. 08/2015 to 01/2016 Back Kitchen Worker/Dishwasher/Tray Bussing Michigan State University Facilities Services. – East Lansing
• Maintained a clean kitchen, properly washed, and sorted soiled dishes.
• Kept dish area free of clutter and organized.
• Sorted up dish stations, including dish machines and sinks.
• Maintained clean / dry floors throughout the shift.
• Properly washed, stacked, and stored China, glassware, silverware, cookware, and storage containers.
• Assisted in the timely storing of food deliveries.
• Maintained trash cans throughout shift and removed full trashcans and boxes at the end of day.
EDUCATION
Expected
08/2024
Project Management Certificate (PMP)
Online
01/2024
Certificate: Data Analytics & Visualizations for Business Analytics Google Coursera - Online
Notable Modules:
• SQL
• Tableau
• R Programming
10/2019 Certificate: Early Childhood Development
Global Health- Online
08/2017 Bachelor of Arts: Economics
Michigan State University - East Lansing
• Recipient of MasterCard Foundation Scholarship for Excellence, 2013 to 2017.
• Treasurer, African Students Leadership Association, 2016 to 2017
• Committee Member, African Students Union 2013 -2017