Diamond Alfred

Beaumont, TX *****

ad495s@r.postjobfree.com

+1-409-***-****

Willing to relocate: Anywhere

Work Experience

Canvasser

Infield Strategies - Des Moines, IA

May 2023 to Present

Going door to door raising voter’s awareness for commited to America campaign Scheduler

Entergy - Beaumont, TX

October 2022 to Present

Apple Advisor

SITEL - Beaumont, TX

October 2021 to Present

Assist customers with troubleshooting iOS devices. Never supply only verify Everyday I answer numerous inbound calls with a wide range of troubleshooting issues. After I verify the customer’s identity I then isolate the issue and proceed with the correct article and procedures While still maintaining excellent AHT and ACW time. Alorica Customer Service Representative

Alorica Calling Center - Beaumont, TX

March 2020 to Present

Cashier/Customer Service

HEB - Beaumont, TX

June 2019 to March 2020

Through my customer service jobs I've learned to deal with multiple personalities in different scenarios and I feel like I'm at my best when dealing with and helping the community CNA - Certified Nursing Assistant

Baptist Hospitals of Southeast Texas - Beaumont, TX January 2019 to December 2019

Cashier/Sales Associate

JCPenney - Beaumont, TX

September 2018 to March 2019

Job was to Keep section clean and Do put backs in timely Manner. Cashier

Market Basket - Beaumont, TX

January 2018 to September 2018

Keep Register Sanitized And Ring customers Groceries Education

certification

Lamar State College - Orange, TX

August 2018 to December 2022

Lamar Institute of Technology

August 2017 to December 2017

High school diploma or GED

Skills

• Crew Member

• Cash Register

• Customer Service

• Fast learner

• Excel

• Microsoft Office

• Word

• team player

• Have 2 years experience shadowing nurses in the hospital facility (2 years)

• Office Experience

• Food Service

• Childcare (2 years)

• Vital Signs Organizational Skills -- Proficient October 2019 Arranging and managing information or materials using a set of rules. Full results: Proficient Youth Program Counselor -- Proficient April 2020 Leading, communicating with, and supporting youths. Full results: Proficient Teaching Skills: Elementary Lesson Planning -- Highly Proficient March 2020 Developing lesson plans for elementary- level classrooms that promote learning. Full results: Highly Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Clerical Experience

• Medical Terminology

• Medical Office Experience

• Computer Skills

• Active Directory

• Technical Support

• EMR Systems

• iOS

• Mac OS

• Patient Care

• HIPAA

• Microsoft Windows

• Android

• Quality control

• Analysis skills

• Sage

• QuickBooks

• Documentation review

• Statistics

• Data collection

• Microsoft Publisher

• Typing

• Communication skills

• Remote Access Software

• Software Troubleshooting

• Operating Systems

Certifications and Licenses

AHA Certification

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