Retired/get back into workforce/part time

CHARLES W. MONTES

**** **** **. ******* **. *****

Cell 806-***-****

Message Cell 806-***-****

********@*****.***

Retired 2020

HMSHOST INTERNATIONAL 09/2017 TO 01/2020 Lubbock TX

Preston Smith International Airport

Food and Beverage Manager

Manage 5 concepts

Meet Company objectives for sales, Food Cost, Payroll and Maximize Gross Profit

March 2016 to November 2016 VALERO / Petro Hub LLC.

Manager

Manage all aspects of a C-Store Retail Operation

Meets zone objectives for fuel sales and Maximize Gross Profit

2011 to 2016 Valero Retail / Empire Petroleum Lubbock TX

Assitant District Manager

Manage all aspects of a C-Store Retail Operation and Fuel Management.

Assist and oversee 10 Convenience Stores.

Develop a culture to promote safety, security and legal compliance

Manage P&L within company guidelines in a manner that maximizes financial return A

Meets zone objectives for fuel sales and Maximize Gross Profi

2005 to 2011 Wendy’s Lubbock, TX

Area Supervisor

Was responsible for Providing Structure, Leadership, Training, administering policies and procedures. My main focus was the Customer Experience.

Supervise and oversee the operation of units with average annual sales of $1.5 million

Maintained 85 - 95% compliance with Wendy’s / Triarc QSC ratings

In Product Quality, Food Safety, Cleanliness, Customer Experience

Had a positive increase in sales starting year 2 (2006) average increases of 10-15%

Made an impact in Drive Thru Times, Total time Experience Averaging 105 – 120 sec.

1980 to 1992 Specialty Foods DBA Arby's Multiple locations (1996 – 2005)

District Manager

District Manager for Arby’s Roast Beef Restaurants in the Amarillo, Lubbock and Midland/Odessa areas. I supervised in excess of 20 Arby’s restaurants. Had full authority including financial responsibility for nearly $20 million in sales.

Accountable for all aspects of restaurant opening including: Design, Remodeling, Reviewing Bids, Purchasing, Hiring and Training management teams and crew

Oversaw a Multi Concept Food Court in the WTSU Student Union Building

1992 - 1995 Midial U.S. Retail Group Cleveland, OH LA Metro Area

District Manager

Original Cookie Company and Hot Sam Companies

Directly responsible for 17 to 22 units, consisting of three different food concepts; Hot Sam Pretzels, Corn Dog on a Stick and The Original Cookie Company - Annual Sales Volume of $ 2.2 million per Mall location.

Accountable for budgeting sales, payroll numbers and controllable expenses

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