Alberto Ibarra Solano

San Francisco, CA ***** 415-***-**** ad48u7@r.postjobfree.com

Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing protocol on COVID-19 guidelines for the safety of customers.

Skills

High-Volume Dining

Conflict and Dispute Resolution

Dining Customer Service

Menu Memorization

In-Depth Food and Wine Knowledge

Safe Food Handling

Relationship Management

Active Learning

Experience

DELIVERY DRIVER 04/2020 to Current

Amazon - San Francisco, CA

Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Handled merchandise in accordance with product handling standards. Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables. SERVER 03/2010 to 03/2020

Franciscan Crab Restaurant - San Francisco, CA

Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Collaborated with host, bus person and cook to serve up food and beverage options. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. SERVER 05/2018 to 10/2019

CIOPPINO'S - San Francisco, CA

Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions. Minimized customer wait times by efficiently taking and filling large volume of orders each day. Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options. SERVER 03/2015 to 05/2018

Fattoria E Mare - San Francisco, CA

Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours. Explained menu options to guests, offered suggestions and took orders for food and beverages. Education and Training

City College Of San Francisco - San Francisco, CA

06/2010