Theresa Cleveland

Experienced Shift Supervisor transitioning

to Security Officer

Highly focused and diligent professional with excellent communication and customer service skills, seeking to leverage my experience in a security officer role. Proven ability to maintain high quality standards and adhere to policies and procedures.

ad48rg@r.postjobfree.com

281-***-****

HOUSTON, TX

Work Experience

Shift Supervisor

Einstein Bros. Bagels

September 2019 - February 2024

• Managed customer orders efficiently and effectively.

• Handled high-pressure situations with on-the-go orders for delivery services.

• Ensured all work was completed in a timely fashion, adhering to high quality standards.

• Demonstrated responsibility and leadership as a supervisor. Housekeeping

Healthcare Services Group

April 2017 - January 2018

• Completed assigned cleaning areas according to schedule, demonstrating punctuality and adherence to policies.

• Maintained cleanliness and sanitation in bathrooms, demonstrating attention to detail.

• Responded to customer preferences, showing adaptability and customer service skills. Cashier

Hicks Help Youth Toyota Center

October 2011 - February 2017

• Handled cash and credit card transactions with accuracy.

• Balanced cash drawers at the end of each day, demonstrating responsibility and attention to detail.

• Provided excellent customer service, taking and serving orders with good communication skills. Education

Sharpstown High school

High school diploma

High school diploma

Skills

Emergency Response Good Communication Skills Infection Control Policies and Procedures Security Awareness Cleaning Washing Quality Standards Interact With Customers Attendance and Punctuality Team Player Observation Skills Focused