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Customer Service Representative

Location:
Toronto, ON, Canada
Posted:
April 24, 2024

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Resume:

POOJA CHOWDHARY

(Customer Service Representative and A Certified Personal Support Worker.)

Mobile +1-437-***-**** ad48pw@r.postjobfree.com

Address- 71 Moorcroft Place, Brampton, ON L6P 4P7

Education-

Personal Support Worker Certificate (Nov,2021-May,2022 )

Bachelor of Computer Application (March 2006-August 2009)

Certifications-

*Mask Fit 3M Aura

*BLS Certificate

*CPR Certificate

Professional Experience-

Personal Care Provider-

Sienna Senior Living- January 2023- Present (Part Time Position)

Villa Forum Long term care July 2022- Present (Part Time Position)

*I have expertise in handling people with dementia, Alzheimer’s.

*I help people in their ADL’S like bathing, feeding, doing activities like mobility, companionship.

*I am well versed in handling lifts as well.

Shift Manager-

McDonalds October 2014- November 2018

*As a McDonald Manager, I used to manage a team of 10-15 people.

*I used to handle cash register. My favorite part was dealing with the customers and making sure everyone is working comfortably.

* I have expertise in scheduling, inventory and problem solving.

Team Member-

Country Style July 2011- December-2013

*I used to handle Cash Register.

*I used to manage the kitchen, helped my peers with other job responsibilities, interacting with customers directly or on drive- thru.

Volunteer Work-

Administrative Assistant

YWCA Toronto (JUMP) - Mississauga

*I used to book appointments.

*Performed clerical duties like mailing, receiving and delivering documents to the correct place.

*Greeting people and helping them with their issues was my first and important thing.

Skills-

Food Industry- Personal Care Provider-

*Dementia Care

*Front Desk *Alzheimer’s Care

*Cash Handling *Caregiving

*Food Safety *Meal Preparation

*Inventory Control *Companionship

*Store Management Experience *Cleaning, laundry

*Time Management *vital signs

*Communication Skills

*management skills

Technical Skills- I am Proficient in Word, MS-Office, PowerPoint, Data Base, emailing and other Internet applications.

Languages-

English- Advanced

Hindi- Advanced

Punjabi -Advanced



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