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Customer Service Case Manager

Location:
Somerville, MA
Posted:
April 24, 2024

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Resume:

TOMMIKA M LEAK

** **** ****** *** ***** Phone: 203-***-****

New Haven, CT 06519 Email: ad48pp@r.postjobfree.com

Focused and Results Oriented Professional

Personal Summary

To obtain work experience in Human Services, while seeking to provide a commitment in improving the overall quality of life in populations through direct services.

Experience

Case Manager The Connection

New Haven, CT

December 2021 -Present

●Intake for clients coming from Department of Corrections

●Assessments and set up plans and goals for the next journey into the community

●Residential aide work, assisting clients with counseling

Customer Service Dunkin Donuts

West Haven, CT

April 2020 – November 2020

●Customer Service

●Food Prep

●Cashier

Customer Service Wheels Convenience

Fairfield, CT

August 2019- April 2020

●Customer Service

●Food Prep

●Cashier

●Light Maintenance

Assistant Coordinator City of Bridgeport, Dept. of Parks & Recreation

Bridgeport, CT

(Seasonal) January 2017-2019

●Provide well-maintained park grounds and facilities to enhance community opportunities with the goal of bettering environments for the youth

●Assists in the maintenance of a safe and healthy environment for each child aged 6-18

●Perform light maintenance

Home Maker/ Companion Caregivers Home Solutions

Stratford, CT

2017 –2019

●Helped clients with personal maintenance and household duties

●Ensuring client safety and maintaining a safe environment while providing support and care

●Transported clients to medical appointments

Home Maker/Companion Home Choice Senior Care

Westport, CT

2017 –2018

●Assisted client with personal hygiene care

●Light housekeeping duties; including but not limited to preparing meals, laundry and home maintenance functions

●Transported clients to medical appointments

Volunteer Services (In-Kind)

Home Care/ CNA Grandmother (92 years with Dementia)

Bridgeport, CT

November 2020 – Present

●Helped grandmother with personal maintenance and household duties

●Ensuring safety and maintaining a safe environment while providing support and care

●Transported grandmother to medical appointments

Home Care/ CNA Mother (with Cancer)

Stamford, CT

November 2020 – Present

●Helped mother with personal maintenance and household duties

●Ensuring safety and maintaining a safe environment while providing support and care

●Transported mother to medical appointments

References: Available upon request



Contact this candidate