ANAB MOHAMED

Apple Valley, MN ***** 612-***-**** ad48pe@r.postjobfree.com

Professional Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Skills

Customer Service and Assistance

Collecting Information

Basic Math Functions

Service Minded

Customer Satisfaction

Food and Beverage Experience

Billing and Payment Processing

Answering Customer Questions

High-Volume Environments

Visual Representations

Customer Relationship Management

Refund Handling

Process Transactions

Work History

Barista 08/2021 to 09/2021

HMSHost Starbucks – Minneapolis, MN

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Cleaned counters, machines, utensils and seating areas daily. Controlled line and crowd with quick, efficient service. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Educated coworkers and customers about new products. Customer Service Cashier 10/2020 to 05/2021

Dairy Queen Grill & Chill – 7720 149th St W, Apple Valley, MN 55124 Resolved customer complaints and maintained clean and tidy checkout area. Resolved most of the problems of angry customers in a professional manner. Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.

Maintained customer satisfaction with quick and professional handling of product returns. Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Counted money in drawers at beginning and end of each shift. Managers to contact:

763-***-****

612-***-****

Education

High School Diploma 06/2020

Rosemount Senior High School - Rosemount, MN

Languages

Arabic

Native or Bilingual

Somali

Native or Bilingual

Turkish

Limited Working

Contact this candidate