Pharmacy Technician Customer service remote prior authorization

Kaci Longmire,CPhT

Certified Pharmacy Technician offering more than 12 years of experience within a long term care facility for the DD, a leading national drugstore chain and a small community pharmacy. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times. Fluent in delivering exceptional customer service and the best phone edicate in the market. Relevant Skills

Professional Experience

FOX DEVELOPMENTAL CENTER, DWIGHT, IL

PHARMACY TECHNICIAN,05/15/2017 TO PRESENT

● USE THE PHARMACY’S COMPUTER SYSTEM (MS) TO ACCURATELY AND EFFICIENTLY ENTER PRESCRIPTION INFORMATION FROM THE IN HOUSE DOCTORS

● MAINTAIN PHARMACY INVENTORY AND ORDER ACCORDING TO NEEDS

● WORK WITH NURSES TO ENSURE THE PATIENTS HAVE MEDICATIONS ON THEIR UNIT

● ANSWER PHONE CALLS FROM DOCTORS AND NURSES

● FILL THE INDIVIDUAL UNIT CASES OF MEDICATION DAILY

● PROVIDE COMPASSION AND CARE TOWARDS INDIVIDUALS WE ARE SERVING OSCO DRUGS,Kankakee, IL

Pharmacy Technician,1/30/2009 to 05/01/2017

Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.

Use the pharmacy’s computer program (Arx) to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.

Research and resolve dosage conflicts, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

Evaluate the pharmacy inventory/ supplies, and order based on the pharmacy's needs.

Maintain and take care of the pharmacy hazardous waste

Make cold calls in order to ensure patients have received certain immunizations DOCS DRUGS (Community pharmacy chain),Pontiac, IL

Pharmacy Technician,09/20/2008 to 12/20/2008

Worked alongside licensed pharmacists to provide excellent service within high-volume retail settings. 120 East Van Alstyne st

Cullom IL 60929

**********@*****.***

Cell: 815-***-****

Prescription Processing

Pharmaceutical Calculations

Medical & Pharmaceutical Terminology

Drug Classifications & Safety

Medication Inventory Management

Fluent in Microsoft Office Products

Medicare, Medicaid & Insurance Claims Processing

Customer Service/Customer Relations

Fill Prescriptions for approval by pharmacists.

Education

Rasmussen College (online), IL

Bachelors in healthcare business management 10/2015

Completed required coursework

Kankakee Community College, Kankakee, IL

Attended June 2006-April 2010

CERTIFICATIONS:

Certified Pharmacy Technician (ExCPT),2/2011 (recertified through 3/2023) Illinois Pharmacy Technician Certification, 9/2008 (license is current) RECENT WORKSHOPS COMPLETED:

Inventory Management, 2021 Hazardous Waste, Bloodborne pathogens, HIPAA, Pharmacy Law and Ethics Available nights and weekends. Also willing to relocate nationwide.

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