Robert J. Dicello, PMP, POPM

ad48ga@r.postjobfree.com

Gaithersburg, MD 20879 240-***-****

Project Manager, Program Manager, Consulting, Business Analyst

IT Systems Software Implementations, Digital Data and Web Modernization

IT, Digital, Cloud and Website implementations and upgrades leader focused on researching, selecting, and implementing enterprise and cutting-edge IT applications and project management best practice.

CORE COMPETENCIES

· Agile, Traditional Methodologies

· Cross Functional Matrix Orgs.

· Stakeholder Relationships

· New/Upgrade IT Projects

· IT and Software Implementations

· Remote, On-Premise Cloud Projects

· Change Mgmt. and Transformation

· Managed every phase of the SDLC

· Retail/Manufacturing/CPG/Federal Gov

PERFORMANCE

Chickasaw Nation Industries, Sr. Program Management Office Analyst 2022–2024

Responsible for standing up, and growing, a new Program Management Office within the US Department of Agriculture

Specialized in IT Strategy, Systems Delivery and Deployment, Project Management Methodology

Enabled a $4.37M 5-year IT modernization project via SAFe 4.0 Agile Methodology

Directly coached and mentored 15 Product Managers and Product Owners within a SAFe Agile project framework

Focus was measurably reducing the time from starting the application to money in the applicant’s account.

Directly coached a single Product Owner, through every ceremony, creating user stories and acceptance criteria, demos, backlog prioritization and workshops resulting in successful solutions launched in Sept. 2023 and Jan. 2024

Owned/managed the Training Sessions, Project Tracker, Risk Register via a customer facing role

MercuryGate International, Sr. Project Manager 2022–2022

Managed Client Software Projects for enabling the support of new and advancing business process

Managed transformative plans focused on improving IT process and touchpoints

Proactively identified and resolved issues and served as the primary client interface throughout a project

Goldbelt C6, LLC, Sr. Business Analyst/Project Manager 2018–2022

Led efforts to establish Supply Chain Best Practice at the United States Department of State

Research, presented earned buy in to plans which increased global supply chain safety, throughput and margins

Applied project management tenants to ensure all projects achieved milestones, KPIs, deadlines and expected results

Researched, presented and achieved buy in for a 4% cost reduction in global fuel procurement and delivery

Independent Contractor – Project Manager, Business Analysts, Enterprise Consulting 2009–2018

Delivered value via leadership roles when creating, selling, enabling, implementing software to support business strategy for multiple Best of Breed and ERP software vendors, covering supply chain, visibility, eCommerce and global trade

Organization, Title, Activities

UST Global, Project Manager 2018 - Conducted a TMS Proof of Concept for Walmart

UltraLogistics, Project Manager 2018 - Directly managed selecting a new TMS for client

Ryder, Project Manager 2017 - Replaced a 20+ year old homegrown TMS system

Saia, Project Manager 2016-2017 - Implemented the SaaS MercuryGate TMS

Aptify, Program Manager 2014-2016 - Led onsite and virtual SaaS projects

ORTEC, Project Manager 2012-2013 – Managed simultaneous TMS projects to successful GO LIVES

EIS, Inc., Project Manager 2012 - Managed a SaaS JDA implementation

Acentia, Project Manager 2011 - Managed a web-based visibility project for the (NIH)

Logility, Project Manager 2010-2011 - Transformed a local logistics network to global

I2/JDA Software Group, Project Manager 2010 - Achieved a successful global GO LIVE of JDA TMS with integration to SAP

Responsibilities required and provided during 10 consecutive years as a Project Manager - Independent Contractor

Manage projects, scope and the project team

Manage stakeholder relationships and success

Financial project responsibility to stay on-budget

Develop and manage project plans, tasks, resource assignments and functionality requirements

Create and update project deliverables

Quantify and deliver GO LIVE metrics

Generate and execute a risk management plan

Identify, capture and track requirements and user stories

Quality assurance plans and acceptance criteria

Integrate Best of Breed applications with ERP

Key liaison for stakeholders, vendors and 3rd parties

Manage project steering committee meetings

Issue evaluation, escalation and conflict resolution

Proactively identify and resolve issues

Contract negotiations, i.e., SLA, SOW

Initiate, manage and close projects (End to End)

Provide recommendations on Mergers and Acquisitions

Staffed projects and mentor/coach associates

Global remote, on site and virtual management projects

Agile and Waterfall methodology

RedPrairie (now Blue Yonder), Senior Project Manager 2007–2009

Led IT Software Project Teams for multiple onsite client initiatives and key technical version upgrades.

Volunteered to live overseas and spearhead the successful achieving of our first European reference

Successfully implemented SaaS model Supply Chain for market leaders including Best Buy, SONY

Booz Allen Hamilton, Associate 2005–2007

Responded with proposals to RFPs, RFIs, provided vision and leadership for multiple supply chain project teams.

Led 20+ member team to design/implement new security components for the Logistics process for the U.S. Congress

Led the project team reviewing enterprise supply chain strategy plans bid to support the 2010 census

PeopleSoft (now Oracle), Senior Global Logistics Product Marketing Manager 2004–2005

Earned executive approval for designing, building and marketing an integrated Global Logistics Enterprise Solution.

Exceeded IT license revenue target by 34% ($50M to $67M) and increased previous year new licenses 10%

Established a unique market strategy around RFID benefits and managed relationships with industry analysts

Your Logistics Connextion, LLC, Co-Founder/President – Projects, Implementations, Consulting 1999–2004

Co-founded, co-funded, and managed company P&L for our 3PL, freight management and Logistics consulting firm.

Created transportation solutions where McDonalds cut costs $5M, Walmart achieved $600K+ annual savings

Maintained the ongoing development and marketing of our proprietary freight broker/logistics software solution

Managed sales cycles and closed deals to provide strategic consulting, which included:

Increased 2 key KPIs, (1) number of products sold, (2) measured client value, for a not-for-profit retail B2B.

Managed P&L and 11 associates while preparing a privately held global trade software provider, for an IPO

Increased services revenue 200% (to $1.4M) by rebuilding relationships with every client

Manugistics, Inc. (now Blue Yonder), Project Manager, Product Manager, Product Support Manager 1986–1999

Developed, marketed, sold, implemented and supported IT software applications.

Recruited as a founding TMS employee and designed, sold and implemented the strategy, products and services that achieved dominance within every targeted vertical. This facilitated corporate revenue growth from $8M to $150M+ and enabled the company to go public (1993) at $10/share, growing to $120/share

Provided recommendations on Mergers and Acquisitions impacting transportation, such as build, buy or acquire

Created and expanded the vision of our Fleet Operations, Carrier Management, TMS strategy

Pioneered the training and implementation methodology to reduce retail client’s transportation costs 3-8%

As the TMS SME, Release Manager and Product Manager, exceeded expectations with clients and stakeholders

Education / Certifications / Clearances

B.S., Business Administration, Penn State University, University Park, PA

PMP Certified (Project Management Professional) from PMI, Newton, PA

POPM SAFe 5, Certified SAFe® 5 Product Owner/Product Manager, Scaled Agile Inc

Scrum Fundamentals Certified from VMEdu, Inc., Phoenix, AZ

Secret Clearance for the US Congress (2005)

Moderate Risk Public Trust (MRPT) Clearance for the US Department of State (2021) and USDA (2023)

Technology

JAVA, Microsoft.NET Framework, XML, EDI, UNIX, ORACLE, SQL, RFID, SaaS, JIRA, e-Commerce, Enterprise, Best of Breed, Cloud, Azure, AWS, Global Trade, Artificial Intelligence, SharePoint, Microsoft Project, Teams and Office Suite

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