SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

Los Angeles CA 90066

ad48dm@r.postjobfree.com

NATHAN ZINGONI +1-310-***-****

Aviation Management Professional (AvMP)

Highly motivated Travel, Tourism and Aviation management professional with over 15 years of experience providing high-level customer service support to tourists, travelers and passengers. Proficient in organizing tours, managing travel and offering passenger service. Designated by IATA as an Aviation Management Professional

(AvMP), certified by Airports Council International for Airports Customer Service Essentials, Airport security Awareness and Safety Management Systems for USA. An MBA Candidate at CIU majoring in International Management and Marketing, BBA Marketing from IMM, and Aviation Management Certificate from ERAU. Thank you for taking the time to review my CV and I look forward to hearing and meeting with you in the near future. G2 SECURE STAFF-LAX October 2013- Present

Perform other duties as requested.

Screens employees and contractors prior to entering building. Conduct Random Employee Body Scan and Bag Check on all airport employees.

Advises management team of any emergency or security incident for appropriate resolution.

G2 SECURE STAFF-LAX June 2023-October 2023

Assist in the handling and transportation of baggage as directed. Transport checked baggage from one location to the appropriate location.

Perform other duties as requested.

Ticket counters

Check point.

Bus operations and crowd control.

Advises management team of any emergency or security incident for appropriate resolution.

Relux Travel and Independent Travel Consultant 2005- June 2023

· Arranged travel and tours for groups, couples, executives, and special needs clients,

Planning business trips, and organizing corporate events,

· Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.

· Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.

· Created promotional materials to increase visibility and attract larger market share.

Leadership

Exceptional communication skills

Team player

Strategy and Problem solving

Customer service, Sales and Marketing

Aviation Management Professional AvMP-IATA

Airport Customer Service Essentials-ACI

Safety Management Systems USA-ACI

Airport Security Awareness-ACI

Strategic Planning IATA -ERAU

Leadership Development-IATA-ERAU

International Aviation Management-IATA-ERAU

Airline Management and Marketing IATA-ERAU

Customer Service Foundations (2020)-LinkedIn

GDS-Sabre and Galileo

Airport Workers Screener

Passenger Service Agent

Tour, Travel and Tourism Consultant

California Intercontinental University

MBA Candidate - 2024-2025

IMM Graduate School of Marketing SA

BBA Marketing Management 2020 – 2023

REFERENCES

Merced R Iglesias

G2 SECURE STAFF

201 Continental Blvd Suite 140, El Segundo, CA 90245

310-***-****

Embry Riddle Aeronautical University

Aviation Management Certificate 2024

EPT Aviation Passenger Handling

Training 2020

IATA Travel Sales and Operations Diploma

2019

Southern California Aviation Association - SCAA

Association of Promoting Tourism to Africa- APTA

American Association of Airport Executives- AAAE

MEMBERSHIPS

University of Zimbabwe

National Certificate in Tour Guiding 2008

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