Customer Service Representative

Jasmine Johnson

Rochester, NY *****

************@*****.***

+1-585-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative/Debt Collector

Coast Professional, Inc. - Rochester, NY

August 2021 to March 2024

Debt collection, inbound calls, outbound calls, documenting accounts Costumer Service

Center One, LLC - Buffalo, NY

June 2020 to March 2023

Inbound calls, and outbound calls chat agent document accounts high volume calls Customer Service Representative

Sutherland - Rochester, NY

May 2019 to June 2020

customer service /sales representative inbound calls, outbound calls Education

High school diploma

School of the arts - Rochester, NY

Skills

• Customer service representative (4 years)

• Live chat (2 years)

• Debt collection (4 years)

• Accounting

• Customer service

• Typing

• Outbound calling

• Customer support

• Outbound sales

• Salesforce

• CRM Software

Languages

• English - Expert

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