KALYNN JOHNSON
MANAGER,
BARTENDER, SERVER
ad48cq@r.postjobfree.com
About Me
Experience
The Honey Hole
Manager
I am an experienced and energetic candidate in
the hospitality industry with nearly a decade of
experience, ranging from hosting to management
positions. Seeking to leverage my skills in a new
environment and further my career opportunities.
Server/Floor Manager at The Honey Hole, Houston
Reached sales goals with intuitive approaches.
Increased sales goals with intuitive promotions and customer engagement.
Created functioning systems for Front of House employees to achieve goals and customer retention.
Implemented menu items that increased sales.
Scheduling.
Operated events outside of hours of operation to increase/meet sales goals.
December 2020 – January 2023
Server Lead/Bartend Lead at Prey, Houston
Top seller of the restaurant for the year as a server. Reinstated and helped enforce rules of the restaurant. Responsible for delegating server duties and ensuring their completion. Responsible for checkouts and money handling.
Responsible for bottle count/inventory.
Implemented menu items that increased sales.
Prey
Lead Server/Lead Bartender
Operated quickly and efficiently.
Operated cash registers and POS systems accurately and efficiently.
Exceeded customer service expectations by providing friendly and courteous service.
Adjusted drink recipes to customers' preferences.
Upsold additional drinks and food items to customers, increasing overall sales by X%.
Used conflict resolution techniques to diffuse tense situations. January 2020 – December 2020
Five Central
Cocktail Server/ Bartender
2017 – 2020
Restaurant Server at Phil and Dereks, Houston
Handled customer complaints and concerns professionally and timely. Memorized orders and accurately delivered them to customers. Managed a section of the restaurant efficiently, resulting in increased customer satisfaction.
Developed strong relationships with customers by providing excellent service, increasing repeat business.
Upsold additional items to customers, resulting in a X% increase in average check size.
Proactively suggested alternative menu items when items were unavailable.
Phil and Dereks
Server
Education:
2017 – Present
Texas Southern University, Social Work
Effective Time Management
Critical Thinking and Problem
Solving
Conflict Resolution
Teamwork
Communication
Problem Solving
Creativity
Time Management
Leadership Skills
Adaptability
Customer Service
Ability to Work Under
Pressure
Ability to Work in a Team
Communication Skills
Leadership
Ability to Multitask
Active Listening
Critical Thinking
Good Team Player
Fast Learner
SKILLS