Dymond Sims

ADDRESS Chicago

United States

EMAIL ad48c4@r.postjobfree.com

PHONE 708-***-****

DATE / PLACE OF

BIRTH

**/**/**** / *******, ********

** ******* ******** ***** * motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Highly competent communicator skilled in multitasking and effectively communicating with others. Adept in making key decisions and working with other professionals to achieve goals and solve problems. 02 EMPLOYMENT HISTORY

Mar 2019 — May 2019

Macomb

CashieratMcDonald's

• Brought forth a self-motivated attitude, as well as the ability to collaborate.

• Maintained up-to-date knowledge of all promotions and sales.

• Greet and assist customers with their orders.

• Responsible for cash handling and managing customer transactions 2021 — 2021

Macomb

Guest Service RepresentativeatJB Hawkes

• Brought forth a self-motivated attitude, as well as the ability to collaborate.

• Maintained up-to-date knowledge of all promotions and sales.

• Greet and assist customers with their orders.

• Responsible for cash handling and managing customer transactions

• Keeping track of inventory and making sure products are stocked properly. Sep 2022 — Present

Remote

Customer Care RepresentativeatA.W. Companies Inc

• Respond to inbound calls in a timely and professional manner

• Assist Customers by answering questions about products and services

• Address questions related to orders placed by customers

• Follow up with customers to ensure they have received quality customer service

• Complete after-call information and data entry to the system. 03 EDUCATION

Aug 2013 — May 2017

Blue Island

Dwight D. Eisenhower

High School Diploma

Aug 2017 — Dec 2018

Macomb

Western Illinois University

Jun 2019 — May 2021

Macomb

Spoon River College

04 SKILLS Microsoft Office

Customer Service

Fast Learner

Computer Skills

Critical thinking and

problem solving

Strong Communication

Skills

05 HOBBIES In my spare time I enjoy reading and cooking at home. I also enjoy walks with my dogs to the dog park. One of my older hobbies I have started to revive is drawing and creating art again.

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