MEGHANA MANDALAPU
DATA ANALYST
Email: *****************@*****.*** Phone: +1-612-***-**** LocaCon: United States PROFESSIONAL SUMMARY
• 3 years of total IT experience in the Analysis, Design, Modeling, Development, Implementa;on, and Tes;ng of Data Warehouse applica;ons and acquired excellent analy;cal, coordina;on, and interpersonal skills.
• Proficient in all phases of SoDware Development Life Cycle (SDLC), Waterfall, and Agile methodologies.
• Developed and implemented fresh data management processes used in call quality assurances, reducing data errors by 20%.
• Created various charts including pie charts and histograms showing performances of various teams in sales and customer service department. This increased overall customer sa;sfac;on by about 35%.
• Skill fully manages data storage and processing with measurable success, achieving a 15% improvement in repor;ng efficiency and a 20% reduc;on in data retrieval
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• Ability to write and op;mize diverse SQL queries, and working knowledge of RDBMS primarily MySQL, and SQL Server.
• Skills
• Methodologies: SDLC, Agile, Waterfall
• Database: MySQL, SQL Server Other
• Languages: Python, R, SQL.
• Visualiza7on Tools: Tableau, Power BI, MicrosoD Excel
• IDEs: Visual Studio Code, PyCharm
• Packages: NumPy, Pandas, Matplotlib, SciPy, ggplot2
• Other Skills: Data Cleaning, Data Wrangling, Communica;on Skills. EXPERIENCE
Syneos Health – USA Data Analyst 06/2023 - Current
• Use SQL Server Management Studio to create complex queries u;lizing stored procedures and func;ons, as well as to create SQL tables with referen;al integrity.
• Proficiency in handling clinical data, including data collec;on, valida;on, cleansing, and integra;on from several sources, including medical claims, laboratory data, and Electronic Data Capture (EDC) systems.
• Analyze healthcare claims informa;on from government, payer, and provider sources with proficiency. further exper;se using claims data to discover billing problems, detect fraud, analyze reimbursement, and develop cost-containment plans.
• Exper;se in managing clinical data, including data collec;on, valida;on, cleaning, and integra;on from various sources such as Electronic Data Capture (EDC) systems, laboratory data, and medical claims.
• Assist with popula;on health analysis, which includes determining risk factors, paaerns, and trends among pa;ent popula;ons.
• Proficiently analyse healthcare claims data from payers, providers, or government agencies. Also experience in iden;fying billing errors, fraud detec;on, reimbursement analysis, and cost containment strategies using claims data.
• Develop manager dashboard of call center metrics and KPIs to analyze team performance using Tableau.
• U;lizing various technologies including Excel PowerPivot to query test data and customize end-user requests.
• Create a manager dashboard with call centre metrics and KPIs so that Tableau can be used to monitor team performance. Mphasis – India Data Analyst 12/2019 - 01/2022
• Lead the development of ETL pipelines using AWS Glue and Apache Spark, streamlining data integra;on and processing with cost-effec;ve solu;ons.
• Executed data valida;on, data profiling, data defects cleanup, data improvement ini;a;ves, and data quality monitoring reports.
• Implemented project using Waterfall Methodology to produce ar;facts in different phases of SoDware Development Life Cycle (SDLC).
• Worked on numerous ad-hoc data pulls for business analysis and monitoring by wri;ng SQL scripts.
• Developed spark applica;ons in Python (PySpark) on distributed environment to load huge numbers of CSV files with different schema into ORC tables.
• U;lized Power BI to create various analy;cal dashboards to help business users get quick insights into data.
• Implement data encryp;on measures with the cybersecurity team. U;lize natural language processing (NLP) techniques with spaCy for sen;ment analysis on customer feedback, enhancing marke;ng strategies.
Educa'on
Masters in informa7on systems University of Memphis, Memphis, TN. Jan 2022- May 2023 Bachelors in computer science Geetanjali College of Engineering and Technology, Hyderabad Aug 2017- Aug 2021