Giann Carlo Floresca

091*-***-****

ad4898@r.postjobfree.com

Blk1 Lot15 Alps street, Camella 2E, Putatan, Muntinlupa City

EDUCATION

Bachelor of Science in Hotel, Restaurant, and Institution Management Mar 2013 - Jul 2017

De LaSalle College of Saint Benilde, Muntinlupa City, Philippines

SKILLS

A quick learner who can work under pressure and effectively communicate with team members.

WORK EXPERIENCE

Customer Service Representative May 2022 - Jun 2023

Concentrix (AT&T Sales Account)

-Customer Service, Sales, and Billing functions for AT&T’s wireless mobility services.

Freelance Writer Aug 2021 - Dec 2021

hellodoctor.com.ph

-Researching and writing medical articles about various medical conditions, their symptoms, effects, and the like.

Coordinator - Sourcing Mar 2021 - Jul 2021

Alexander Mann Solutions (PWC APAC account)

-Human resources functions from digital interviews to writing employee agreements and contracts.

Banquet Waiter/ Buffet Man Nov 2018 - Oct 2019

Extra mile Manpower Solutions (Crimson Hotel)

-Mise en place, Waiting tables, Set up and maintain buffets.

Customer Care Agent Apr 2018 - Sep 2018

Teleperformance Sucat • Muntinlupa City

-Chat support for Hotels.com account. Handled inquiries, changes, and refunds for reservations and partner hotels.

Assistant Server Apr 2017 - Aug 2017

Grand Hotel • Mackinac Island, Michigan

-Mise en place, Assistant Server, and Buffet Man in the Hotel’s Main Dining Room, Woods Restaurant, and the Fort Mackinac Tea Room.

Food Runner - Intern Nov 2016 - Mar 2017

Stratton Mountain Resort

-Food Runner at Grizzly’s Restaurant and Bar; Cashier and Stocker at Sunbowl Lodge and Mountain Smoke, Mid Mountain.