ASHLEY

PEREZ

**** ********* **

Harlingen, Tx **552

Skills Summary

Phone representative for the past seven years, on and off.

Education

Degree / Date of Graduation

High school graduate/2013

Experience

Advanced Call Center of Technology

Phone representative/ 2015, 2017, 2018

I worked with advanced technology throughout the years and worked in different departments, working on customers accounts and dealing with insurance.

Qualfon

Phone representative/ 2018-2019

I worked with Qualfon on taking calls for T-mobile, I would connect lines and sale items.

Senture

2021-2022

I am a outgoing call representative who works with members insurance and I schedule in home health visits given by insurance.

Connexus

2022-2023

I worked as a phone representative for a company that was funded by the government in assisting the elderly in grocery and medicine needs.

Rocklake Insurance Group

2023-2024

I was an administrative assistant for this 18-wheeler company that has multiple locations around the US. I took many orders and worked a lot on computer systems like Word and Excel to keep up with total monthly sales, insurance updates for each state, and more. I worked a lot with a website that focused on passing the insurance for the 18 wheeler being insured for the state.

Awards and Acknowledgements

I would get bonuses from Qualfon on lines connected and items sold.

I get a bonus every month on appointments scheduled for Senture.

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