Timothy DeVita

*** ***** ***. ****. ***

Lyndhurst, NJ 07071

201-***-****

ad483c@r.postjobfree.com

Experience

Wayne Mazda - Bergen County

Service Advisor:

October 2023 - March 2024

Using Reynolds and Reynolds Ignite, I have successfully coordinated the maintenance and repair of passenger cars. In doing so, I have attained a gross profit of $55K for my team and ensured our team’s success as well. I obtained certifications in both Mazda and Hyundai.

Dealer Tire - Bergen and Middlesex County

Tire Service Advisor:

November 2021 - September 2023

Partnered with BMW and Audi to provide inspections, sales and reports that showed the value of our program.

Used programs such as MyKaarma, C.D.K.(Cobalt Digital Marketing), S.L.I. (Service Lane Inspection), D.R.S.G (Dynamic Retail Sales Guide), Microsoft Word, Excel, Powerpoint.

Responsibilities include: tire and alignment sales and inspections, data entry for reporting, inventory and revenue analytics, team motivation, sales and customer service training, goal setting, monthly comparative shop,

Dealer Tire/Dent Wizard- Bergen and Middlesex County

Tire, Wheel and Dent Specialist:

May 2022 - October 2022

Wheel, Dent and Paintless Dent Removal Assessment and Sales for the Service Department of BMW and Audi Dealerships. Used Recon Pro Software to Complete Sales.

Mavis - Essex County and Hudson County

Assistant Manager:

January 2021 - November 2021

Ensured Ample Inventory, Tracked Payments on Returns to Ensure Solvency, Schedule Management, Opening, Closing and Securing the Retail Locations, Ensuring Profitability, Increasing Efficiency and Productivity.

Bozzuto - Edgewater, NJ Riello

Porter / Maintenance Tech Level 1:

February 2020 - January 2021

Installation and Repairs of HVAC, and Cooking Appliances, Serviced Over 20 Service Tickets Per Day, Completed Non-Requested Maintenance Tasks (Light Bulb and Balast Replacement), Removed and Replaced Electrical Outlets,and Switches, Ensured Make-Ready Apartments were Completed Punctually, Removal and Management of Garbage and Recycling

Education

William Paterson University, Wayne, NJ — Bachelor's Degree

September 2009 - June 2013

English Writing and Literature Major: Linguistics, Critical Writing 1 and 2, British Literature, Poetry, Writing Capstone.

Psychology Minor: Social Psychology, History and Systems, Physiological Psychology

Bergen Community College, Paramus, NJ

September 1999 - June 2002

Liberal Arts: English Comp 1 and 2, Psychology, Sociology, Contemporary Moral Issues, Wellness and Exercise, Public Speaking

Projects

TSA and Dealer Tire Distribution Program — Open Road BMW - November 2021 - September 2022

Dent Wizard - Open Road BMW - April 2022 - September 2022

TSA and Dealer Tire Distribution Program - Jack Daniels Audi of Upper Saddle River - April 2022 - June 2022

Resolvency of Mavis of Jersey City

September 2021 - October 2021

Skills

- Optimizing customer retention

- Achieving Sales Goals

- Training and coaching coworkers

- Data Analytics

- Automotive Repair

Accomplishments

- Top 20 (of over 200) in the Mid Atlantic Region in tire sales.

- Achieved 100% annual goal.

- Averaged $50K - $60K in Monthly Gross Profits for tire sales.

- Consistently Attained 4.8 out of 5 or greater in customer satisfaction.

- Helped Manage a tire center to achieve $1.7 million annual profit tire for BMW of Ramsey.

- Wheel, Dent and PDR - Top 10 in the country.

- Transformed Failing Shops into Profitable Attaining Shops.

- Consistently Ranked Top 2 in the Region in Gross Profit with Mavis.

Languages

- English - Highly Proficient

- Spanish - Medium Proficiency

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