JEREMY L SMITH

**** ******* **

Amarillo, Tx ****9

806-***-****

ad4818@r.postjobfree.com

Individual seeking a long-term career with an established Company. I am reliable and learn fast.

Sutherland Global – Remote- November 2023 to Current

Take inbound calls for client Toyota Financial Services.

Help customers with billing, payments and payoff concerns.

Provide documentation for titles and registration for DMV

Assist insurance agencies report total loss claims and 10 payoffs.

ROI Connexus- Remote- November 2022 to February 2023

Answered inbound calls for Solutran benefits.

Assist customers with placing orders with their benefits or question about orders.

Help customers understand the program and eligible products they could purchase.

Sutherland Global -Remote –November 2020 to December 2022

Inbound calls and chat for Washington Gas.

Assist customers with billing concerns and payments

Set up and cancel services for customers.

Assist new employees with support and questions.

Micro Technologies. I.T. Specialist, July 2015- February 2017

Install networking and a wide range of wireless devices for cattle industries.

Set up computer in various equipment (feed trucks, loaders, yard trucks)

Travel daily to different towns,

Install Ubiquity radios and Unify radios for broad range networks.