A.R. NEERAJA
E-mail: ad47x9@r.postjobfree.com Mobile: 735-***-****
Address: 17D/193, 1st Main Road, AGS Colony, Kottivakkam, Chennai-600041 Professional Objective:
A dedicated and passionate educator with over 6 years of experience in teaching and a strong background in the corporate sector. Seeking an opportunity to inspire and empower students while utilizing my skills and expertise to contribute positively to an educational institution's success.
Personal Information:
• Nationality: Indian
• Date of Birth: December 18
• Marital Status: Married
Professional Experience:
• Customer Support Executive 2004-2006
InfoTech Services, Back Office for Citibank (Credit Cards Division) Responsibilities:
• Managed customer queries through email.
• Filed closed cardholder details.
• Trained new Customer Service Executives (CSE).
• Maintained records of closed cases and legal details.
• Customer Support Executive 2006-2008
Sutherland Global Services, Canadian Process (Bell310) Responsibilities:
• Responded to customer queries by verifying their details.
• Assisted new customer support executives.
• Checked and ensured resolution of customer queries.
• Contributed to audits.
• Communicated floor performance to the CEO.
• Customer Support Executive 2008-2009
Standard Chartered Bank, Credit Cards Division (T.L) Responsibilities:
• Recruited staff for the division.
• Ensured quality responses to customer inquiries.
• Supervised executive performance, daily reports, and attendance.
• Resolved executive issues and concerns.
• Project Manager 2014-2015
NewGen Data and Publishing Concern
Responsibilities:
• Led a team and assigned tasks to junior members.
• Reviewed team members' work and provided feedback.
• Communicated with clients about project updates.
• Edited authors' work and coordinated revisions.
• Obtained client approval for printing.
Academic Experience:
• Teacher – Primary Classes 2009-2011
Pon Vidyashram Schools, CBSE, Injambakkam
Responsibilities:
• Facilitated academic excellence for primary students.
• Developed innovative teaching methods.
• Guided students in debates and extracurricular activities.
• Motivated students for competitive exams.
• Conducted British English classes.
• Teacher – Primary Classes 2011-2013
Primrose Schools, ICSE Syllabus, Injambakkam
Responsibilities:
• Helped children in writing cursive.
• Helped children in doing dance for their cultural events.
• Helped children in march past during their sports day.
• Guided and motivated children to participate in competitive exams.
• Teacher – Higher Secondary 2013-2014
Nellai Nadar Matriculation Higher Secondary School, Kottivakkam Responsibilities:
• Coached students in English for classes 9 and 10.
• Assisted students in preparing for board exams.
• Taught spoken English to teachers
• Teacher – Primary and Middle 2019-2021
Velammal Newgen School, Sholinganallur
Responsibilities:
• Taught General Science to students in classes 3 to 6.
• Guided students in conducting science experiments.
• Mentored the Green Club and conducted cookery classes.
• Prepared engaging online lessons and assessments.
• Assisted in admissions and fee collection.
• Teacher – Primary Classes 2021 – 2023
Shraddha Children’s Academy
Responsibilities:
• Taught History and Geography to students in classes 3, 4, and 5.
• Focused on improving cursive writing skills.
• Encouraged English language proficiency.
• Managed academic records using Excel.
• Coordinated co-curricular activities.
• Contributed to timetable development.
• Organized inter-school cultural events.
Secondary co-ordinator: 2023 to Till Date
ORCHIDS INTERNATIONAL SCHOOL - Thoraipakkam
Responsibilities:
• Handled the cluster of grades 3 to 9.
• Checked the lesson plans,Daily diary, Homework submission.
• Handled substitution for absentees ( Teachers)
• Attended meetings with zonal heads and Planners
• Checked corrections of note books and answer scripts corrected by the teachers.
• Prepare Class Time table, Teachers Timetable and Exam Timetable.
• Observed the teachers vlasses and gave them ideas to change their method of Teaching.
• Interacted with Parents, regarding admissions and also addressed the existing parents concerns
• Report generation of the events held.
Education:
• M.Sc. in Information Technology, Bharathidasan University, 2012
• B.Com in Commerce, Madras University, 2001
• B.Ed (Bachelor of Education)
• Higher Diploma in Software Engineering (H.D.S.E) - Aptech Computer Education
Technical Skills:
• Operating Systems: Windows XP, Windows 10
• Software: MS Word, MS Excel, MS PowerPoint, MS Office, Google Docs, Google Sheets
• Proficient in data management, online teaching platforms (Zoom, GMeet, WebEx), and client presentations.
Declaration:
I hereby affirm that the information provided above is accurate to the best of my knowledge and belief.
Date:
Place: Chennai Signature: Neeraja