Customer Service High School

Ian Gomez

657-***-**** ************@*****.*** Anaheim, CA

PROFESSIONAL PROFILE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve corporate goals.

PROFESSIONAL EXPERIENCE

Cashier – Jack in the Box Buena Park, CA May 2020 – March 2022

Enters order in POS system, collects money, and makes change. Handle cash in an accurate and responsible manner.

Develop and maintain professional functional working relationships with employees and guests. Always thanks guest upon completion of order taking.

Visually checks and inspects all areas for cleanliness. Exterior. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.

Crew Member – Little Caesars Anaheim, CA April 2022 – October 2022

Provide excellent customer service. Achieve high customer satisfaction. Other responsibilities as assigned.

Prep, cook, and serve food. Work in a fast-paced, team-oriented environment. Maintain clean work environment.

Technician assistant – 24HRC Irvine, CA October 2020 – April 2022

Read, understand, and follow project plans, specifications, shop drawings and installation instructions.

Follow directions given by the project superintendent or foreman.

Perform selective demolition work. Plan – be aware of materials, tools, fuel, and equipment needs and let the superintendent or foreman know we are running low well before we run out.

Injection Molding Operator– Saint-Gobain Garden Grove, CA November 2022 – April 2023

Operate various injection molding machines. Use code to program the machines.

Heavy lifting, and transporting mold using forklift.

Works with various hands-on mechanical tools.

EDUCATION

High School Diploma Graduation: March 2021

Western High School Anaheim, CA

Awarded with Honors

Associate of Science in Business Management Anticipated Graduation: June 2024

Cypress College Cypress, CA

Focusing on the ways that businesses operate and what it takes to succeed as a manager, the program covers such areas as management, marketing, law, accounting, economics, and the global environment.

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