Jacob
Smith
A ** year old knowledgeable
and dedicated professional
with some experience in the
customer service industry. A
team player with an
outgoing, positive demeanor
and proven skills in
establishing rapport with
clients. Motivated to maintain
customer satisfaction and
contribute to the company's
success.
8 Whitehill Street
Taunton, MA 02780
***********@*****.***
EXPERIENCE
Newton, MA —
Resources
Construction
July 2023 - August 2023
- Assisted framers,
carpenters,
electricians,
welders, roofers,
and other trade
workers by
maintaining clear
workspaces and
carrying materials,
increasing
e!ciency on-site
by 24%
- Submitted 100%
of timesheets on
time with 0 errors
- Maintained
physical fitness,
resulting in 0
instances in injury
Target Mobile,
Stoughton, MA —
Sales Consultant
March 2021 - July 2023
- Negotiating and
selling skills
- Presentable
- Intuitive to
client’s needs
- Target driven
with monthly goals
Car Dealership,
Norwood, MA —
Sales Representative
November 2019 - July 2021
- Answer leads
- Set appointments
- Show vehicles
- Greet us toners
- Lot maintenance
- Conduct test
drives
EDUCATION
Stoughton High
School — High School
Degree
September 2017 - June 2021
SKILLS
Customer
complaint resolution
skills
Computer proficiency
Customer assistance
Refunds and exchanges
Credit card processing
Written/ renal
communication
Appointment setting
Identification checks
Time management
Good telephone
etiquette
LANGUAGES
English
ACCOLADES
Small business owner of
BGE (Bigger Greater
Environment)
Resume