Sabrina Jackson

*** **** ****** ********, ** ****2 Apt 3C• 347-***-**** • ad47np@r.postjobfree.com

Security with Office Support background

Summary of Qualifications

●Security background with over 10 clients with switchboard experience.

●Over 10 years of Office/retail Support experience working in scholastic and office settings

●Customer service professional focused on exceeding customer’s expectations and needs

●Professional telephone demeanor with customer relations and problem solving abilities

Professional Experience

Allied Universal, New York, NY

Site Security

December 2020- present

●In charge of buzzing clients in when entering the facility

●Responsible for logging the clients information in the log book.

●Meet and greet the clients when entering and exiting the facility

●Answered multiple lines and forwarded messages to the appropriate department

Sera Security, Bronx, NY

Site Supervisor

October 2018- August 2020

●Supervised all staff's and made rounds throughout the facility

●In charged of front desk

●Answered multiple lines through the switchboard

●Greeted clients who entered and exiting facility

Parks & Recreation Center District#10, Bronx, NY -

POP Maintenance/Security

February 2018- August 2018

● Responsible for cleaning and maintaining comfort station bathrooms throughout the building.

●Keep parks/playgrounds clear of debris and trash.

●Performed routine checks of play equipment to ensure cleanliness and safety.

●Promoted to POP Security and attended Academy

●Maintain the safety and integrity of the front desk area, as well as center as a whole.

●Provided excellent customer service to members, public, and staff.

●Answered telephones, scanned members in, made copies as needed

●Completed incident reports, reported in memo book; making hourly entries

●Enforced and educated the public regarding Parks Rules and Regulations

Stop & Shop Shopping Center, Bronx, NY -

Cashier

June 2003- October 2018

●Scanned items using specialized equipment; operating both standard and complex POS systems

●Provided excellent Customer service to clientele

●Assisted on sales floor items with price changes as necessary

●Handled cash, credit card, and debit cards transactions; cash drawer discrepancies, aiming to ensure that all inconsistencies are managed according to protocol, in a timely manner.

References Furnished Upon Request

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