Customer Support Representative
Resume:
Shagufta zeshan
customer support representative
at Citi - Pakistan
Location: Abbottabad, Pakistan
Education : Diploma, Electronics And Computer
Science
Experience: 3 Years, 4 Months
CONTACT
Location: Abbottabad, Pakistan
Name: Shagufta zeshan
Mobile Phone: +92.3241774069
Country: Abbottabad, Pakistan
Email Address: ad47hb@r.postjobfree.com
LAST CV UPDATE: 2024-01-27 REF.: CV86896223
TARGET JOB
Target Job Title: customer support representative
Career Level: Senior Executive
Target Job Location: Saudi Arabia; UAE
Notice Period:
PERSONAL INFORMATION
Date of Birth 5 September 1981 (Age: 42)
Gender Female
Nationality Pakistan
Additional Nationalities -
Residence Country Abbottabad, Pakistan
Visa Status Citizen
Marital Status Married
Number of Dependents 4
2/3
EXPERIENCE (3 YEARS, 4 MONTHS)
January 2005 - August 2006
customer support representative
at Citi - Pakistan
Location: Lahore, Pakistan
Company Industry: Banking
Job Role: Banking
August 2002 - March 2004
customer support representative
at brain ltd
Location: Lahore, Pakistan
Company Industry: IT Services
Job Role: Information Technology
A customer support officer in an internet service provider is to support the customer through every query related to software installation and trouble shooting.
I did there my services for hardware installation to software installation to Troubleshooting of different windows and virus problems. EDUCATION
Diploma, Electronics And Computer Science
at technical and vocational institute for women lhr Location: Lahore, Pakistan
January 2022
As a customer services officer in a well know internet service provider of Pakistan has to be in forefront for the satisfaction of the customers. Responsibilities include assisting customers with troubleshooting with technical issues and guide them through service plans. Excellent communication skills and crucial for explaining complex technical concepts in a friendly manner. Master's degree, Islamic Studies
at Central University Of Punjab
Location: Lahore, Pakistan
August 2020
SKILLS
Typing
Level: (Expert)
Level: (Expert)
Outlook
Level: (Expert)
Order
Level: (Intermediate)
Office Work
Level: (Expert)
Problem Solving
Level: (Expert)
Microsoft PowerPoint
Level: (Expert)
Receptions
Level: (Expert)
3/3
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