Lydia Bellows Page * of *

214-***-****

ad47cv@r.postjobfree.com

Education Bachelors of Arts, Advertising

Stephen F. Austin State University

Skills Strong presentation and communication skills; Ability to distill complex ideas into powerful messaging and meet

people where they are in their technology know-how; Strong customer empathy; Proven ability to work effectively both independently and in a team based environment

Work Experience

Associate Financial Representative Jan. 2022- Present Northwestern Mutual Plano, TX

Own end to end onboarding process for assigned employees and agents including change management, implementation, integrations, training, usage, and adoption; Track employee progress through meetings Client Service Associate Jan. 2020-Jan. 2022

Fisher Investments Plano, TX

Aligned internal departments with clients to ensure client requests were fulfilled; Enthusiastically and clearly communicated with clients to identify and address needs; Crafted training material

Support Specialist Sept. 2019-Dec. 2020

Fusion Labs Dallas, TX

Coordinated and hosted trainings with clients for software demonstrations; Ensured updates to new procedures were clearly communicated and implemented; Hosted trainings for new employees on usage and adoption of software programs

Consignment Coordinator Sept. 2017-Aug. 2019

Heritage Auctions Dallas, TX

Clearly communicated with clients over art condition reports; Proactively ensured property was up to standards; Met with clients to ensure satisfaction; Utilized digital programs to catalog art and audit consignments Sales and Marketing Assistant Feb. 2017-Oct. 2017

Housingwire Irving, TX

Conducted remote presentations; Reached out to prospective clients; Managed website and daily newsletter; Crafted digital ads Lydia Bellows Page 2 of 2

214-***-****

ad47cv@r.postjobfree.com

Sales and Marketing Coordinator Aug. 2016-Feb. 2017 Delta Media Grapevine, TX

Researched competitor products and services; Ensured databases were correctly configured to reflect creative projects and critical dates; Implemented social media marketing strategy; Managed calendar and meeting logistics

Operations Coordinator 2013-2016

DriveTime Fort Worth, TX

Managed and reviewed invoices, budget reports, and calendars; Acted as liaison to align state departments and business; Assisted sales team with prices and quotes

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