Heather Fogle
ad4789@r.postjobfree.com 515-***-**** Sunrise Beach, MO
SUMMARY
Experienced sales professional with a proven track record of driving growth and building strong customer relationships. Thrives in a fast-paced, team-oriented environment. Excelled as National Account Manager, enhancing key account strategies and fostering stakeholder relationships. Aspiring to the role of Regional Sales Manager with a demonstrated history of success in strategic planning, contract negotiation, and customer satisfaction. WORK EXPERIENCE
CpiTelecom West Des Moines, IA
National Account Manager Jul 2021 - Present
• Achieve top network sales performance by consistently surpassing quotas, reaching 133% and 121% in successive years.
• Drive revenue growth through upselling advanced solutions, including Unified Communications and Contact Center as a Service, SaaS, security products and network hardware.
• Increase client satisfaction by proactively resolving concerns and customizing account management approaches.
• Amplify revenue streams by consistently up-selling and cross-selling to the existing client base to maximize value
• Cultivate strong relationships with key stakeholders to facilitate collaboration and ensure successful project outcomes
Source Construction Ankeny, IA
Project Manager Dec 2020 - Jul 2021
• Delivered projects within budget and on time, improving client satisfaction through high-quality outcomes.
• Enhanced project efficiency by optimizing communication channels for better collaboration with cross-functional teams.
• Executed detailed project plans, ensuring timely completion of deliverables and proactive risk management to facilitate smooth progression.
Aureon Technology West Des Moines, IA
Major Account Manager Jun 2019 - Nov 2020
• Improved client satisfaction by addressing issues promptly and offering customized solutions.
• Refined the customer onboarding process, leading to faster product uptake and improved retention.
• Worked with the sales team to facilitate smooth customer transitions and identified upsell opportunities, aiding in revenue growth.
Centurylink, Inc West Des Moines, IA
Regional Director, Enterprise Sales May 2013 - May 2019
• Elevated regional sales by initiating focused marketing strategies and nurturing robust client relations.
• Formulated and carried out sales strategies that resulted in sustained revenue and profit enhancement.
• Grew market presence through the discovery of new business prospects and the establishment of significant partnerships.
• Guided a dynamic sales team, delivering mentorship to surpass set performance goals. Windstream Telecommunication West Des Moines, IA
Strategic Account Manager Sep 1996 - May 2013
• Cultivated valuable client partnerships through customized solutions and dedicated service, fostering client loyalty and satisfaction.
• Drove revenue enhancement by devising and implementing strategic account plans to capture growth opportunities.
• Contributed to team efforts in crafting detailed client proposals, securing new accounts through effective collaboration with multidisciplinary teams.
• Successfully negotiated contracts to establish enduring relationships and achieve favorable conditions for all stakeholders.
EDUCATION
Buena Vista University
Bachelor of Arts, Business Management
Storm Lake, IA
SKILLS
Client Relationship Management • CRM Software Proficiency • Sales Forecasting • Territory Development • Customer Needs Assessment • Strategic Account Planning • Negotiation • Contract negotiation