Robert Feraco

phone: 864-***-****

email: ad46tq@r.postjobfree.com

Personal Experience

* ***** ********** **** ******* Assurance software and hardware testing

* ***** ********** ****** ******* and testing strategies in SCRUM/Agile

9 years experience regression testing

2 years Cypress automation.

7 years experience Python Scripting for test automation w/ Selenium

9 Years in writing clear, concise, and comprehensive test plans and test cases

1 year experience in Cypress automation

10+ years experience programming and maintaining websites

10+ years experience with XP, Vista, Win 7, Win 10, Server 2003, and Server 2008

8 years Customer Support, Help Desk, and Tech Support

8+ years Insomnia for RESTful API testing

Excellent Planning and Communication Skills

Software Specialist

HTML

PHP & mySQL

JavaScript & jQuery

Microsoft Office 2003, 2007, 2010, 2013, Office 365

VB.net 2003 and 2010

Server & PC maintenance and support

Virus Removal

Upgrading, building, and fixing PCs (hardware & software)

Camera and DVR/NVR hardware troubleshooting

Some experience with Linux based Operating Systems (Ubuntu, Fedora)

SAP & Epicor experience

Education

Tri-County Technical College

Graduated with Associates Degree – Computer Information Technology University of Advancing Technology

Graduated with Bachelor of Science in Network Security 4.0 GPA

Work Experience

Verity LLC.

Feb 2022 – Feb 2024

Lead QA Tester

Built entire test suite for all core processes using Cypress.io from scratch.

Sprint Planning for Testing Deployment strategies

Created Cypress test suite from ground up

Robert Feraco

phone: 864-***-****

email: ad46tq@r.postjobfree.com

Test planning and regression testing

Developing Automation Test Suit for bi-weekly releases

Developed Testing Strategies

Cypress Automation Scripting

using git for version control

Automation of VM instances using PowerShell

Documentation of Testing Strategies and scripts (Cypress)

Documentation of Development Environment Builds

Collaborating on testing strategies

Coordinating testing tasks with the team

Jira Logging for Testing Tasks/development

Stand-up meetings, retrospectives, and one-on-one meetings

Technical Environment: VMware, Cypress, PowerShell, Jira, Agile, SCRUM, git, Confluence

NetxUSA / Ingrammicro Inc.

Lead QA Software & Hardware Tester

2014 – 2022

Lead QA

Team lead for 3 team members.

Collaborating on testing strategies and test planning

Coordinating testing tasks with the team

Tracking testing

Stand-up meetings, retrospectives, and one-on-one meetings

Mentoring in python and other testing tools and strategies. QA Software Hardware Tester, previously IT and Network Admin Planned and built out entire test plans and testing strategies from scratch as well as creating the entire regression test suite that automated 65% of all core processes.

Perform Quality Assurance testing in a SCRUM and Agile Environment

2 years of Probationary Team Lead

Developed automation test suit in Python with Selenium

Developed testing strategies and test planning for front end and backend GUIs and APIs Robert Feraco

phone: 864-***-****

email: ad46tq@r.postjobfree.com

Testing provisioning/programming of various VOIP devices such as phones, routers, and switches.

Develop & manage quality assurance test cases, and protocols for interpreting test results.

Document findings, record test results, and create reports based on results in a Jira environment

Testing internal and external software stack to prevent bugs from entering the system

Documentation of Bugs

Using Insomnia for interacting with RESTful APIs

Python with Selenium & BeautifulSoup automation

Epicor and SAP Testing

Previous IT/Network Admin responsibilities

Maintenance of all networked and non-networked assets.

Management and organization of network assets and software

Management and maintenance of network switches

Configuration and maintenance of VLANs for network organization

Installing network devices (PCs. Switches, Printers, etc.)

Running/Installing Network Cable

Internal IT

Virus Removal

Computer Upgrades

Trouble Shooting (Software and Hardware)

Software Installation

Remote Desktop Support

Server Maintenance (Server 2003 and Server 2008) as well as Active Directory.

Mail Server Maintenance

PC Maintenance (Win XP and Win 7)

TCP/IP related tasks.

Technical Environment: Python, Selenium, Microsoft Office 365, Epicor, SAP, Jenkins, Jira, Agile, Scrum, PHP, mySQL. Confluence

Skyway Security a division of WINN Security Group Inc. IT/Tech Support/Logistics

2013 – 2014

Technical Support on all DVRs(PC and All-In-One), NVRs and Cameras

Help with DVR/NVR installation and port forwarding of DVRs for remote viewing

Installation of DVR/NVR Software for PC and mobile devices as well as testing

Building Customized DVRs and PCs

DVR Maintenance

Hard Drive Installation

PC, DVR/NVR, and Camera repair

PC Maintenance

Shipping and Receiving

Robert Feraco

phone: 864-***-****

email: ad46tq@r.postjobfree.com

Freelance Website Maintenance and I.T. Services for LCB Construction 2011 – 2013

Customer Support

Customized Image Gallery using PHP, mySQL and jQuery

Customizable testimonial rotator

Customizable areas of website which utilizes a log-in for changing of information on the fly

Updating information

PC maintenance and Virus removal

Digital Office Solutions INC.

I.T. Specialist & Software Solutions Specialist

2010 – 2013

Technical Support

o Print driver installation

o Troubleshooting software issues

o Setting up network scanning

o Setting up network printing

o Training on using MFPs

Programming and Maintenance of Company website including: o Updating information

o Conceptualizing and implementing customized databases for collecting customer data using internet-based forms

o Customized QR Barcode Implementation for business cards and mobile devices o Programming forms for meter collection, service calls, and ordering of toner and parts

Custom Software in VB.net 2010

o Wrote a program to translate address book information from Ricoh Copiers and upload it into a Canon imageRUNNER-Advance copiers and Vice Versa o Wrote a program to take in an XML file and translate it into the proper format for indexing by SmartSearch Software

Evaluation and Implementation of new Software for customers as well as for internal operations

Networking of MFPs (Multi Functional Printers) and Computers

Setting up and installing MFPs (Canon, Ricoh, Lexmark, Muratec)

Print Driver Installation

Delivery Truck Driver

Assisting with I.T. for the entire company

o Virus Removal

o Computer Upgrades

o Trouble Shooting

o Tech Support

o Remote Desktop Support

o Server Maintenance (Server 2003 and Server 2008) o PC Maintenance (Win XP, Vista, Win 7, and Win 8) o Internal Help Desk

Dot3 Technologies, LLC

Robert Feraco

phone: 864-***-****

email: ad46tq@r.postjobfree.com

Internet Programmer

2008 – 2010

Html & JavaScript web development

jQuery Programing

PHP & mySQL programming

I.T. Related Services such as:

o Virus Removal

o PC Optimization

o PC Backups

o OS Installation

o PC Builds and upgrades

o Registry Cleaning

REFERENCES AVAILABLE UPON REQUEST

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